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Shipping locations not working

Theme and Plugin Support

Resolved
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    • #114779
      mike-4531
      Participant

      I’m trying to set shipping locations for each vendor so that they only deliver to certain areas. However, when I input the postcodes it stops the delivery charge being calculated at all at the basket even though I’m using the correct postcode.

      I’ve tried entering the postcodes as shown in the attached image and by doing LU1*,LU2*,LU3*,LU4* but neither method is working.

    • #114838
      mike-4531
      Participant

      Hi, sorry to bump this but I urgently need this resolved, can anyone help?

    • #114879

      Hello,

      Thank you for reaching out to us.

      We have tested it at our end and it is working fine as you can see here (https://www.loom.com/share/dce7800138d84b829c7f4c8eb88294cf).

      May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
      Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

    • #119137

      We have not received any update from you for a long. Hope this ticket is already been resolved.

      We are now closing this ticket. Kindly create a new one if you need any further help.

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