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single should display while sold by multivendor

WCMp Core

Resolved
Viewing 6 reply threads
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    • #138289
      support-4528
      Participant

      Hi Team,

      We have a product which is sold by multi vendor and product is with same details except price. If customer search the product with product name only single product should be displayed (But now all product are displayed ex :- 2 vendor selling then two product will be displayed).

      this should not be the case only one product should be displayed and we have option to see more vendors who all are selling same product.

    • #138308

      Hi @support-4528, thanks for getting in touch with us.

      If you add a product using SPMV flow, then we display one product, and in the search, we also display one product as you can see here : https://watch.screencastify.com/v/TPRW5X6BN0pujebdtsXe

      So, are you using any other product search, if yes kindly let us know which plugin are you using? This way we can assist you accordingly.

    • #138338
      support-4528
      Participant

      Hi Moumita,

      After checking we found that, there is an option in product settings like “Catalog visibility” if we select shop only in that that its not showing.

      Please find the attached screenshot.

      But again question is, we need to select every time we add an product, is there any default setting we can do this?

    • #138357

      @support-4528, generally when you will use our SPMV flow to add the same products, there is no additional setting you need to configure to hide SPMV products from search.

      Now as shared earlier, maybe you are using other product filters. So, yes, in that case, you need to select the “Shop Only” option for the SPMV products.

    • #140048
      support-4528
      Participant
      This reply has been marked as private.
    • #140089
      This reply has been marked as private.
    • #144909

      Hi @support-4528, we haven’t heard back from you for a while.
      So we presume this issue has been fixed. We are closing this for now.

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