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small layout issues

Theme and Plugin Support

Resolved
Viewing 7 reply threads
  • Author
    Posts
    • January 29, 2022 at 10:21 PM #133749
      Criss
      Participant

      I have a couple small issues on the vendor-list after the latest update
      1) icons not showing
      2) latest product is outside the viewport
      Can you please help fixing it?

    • January 31, 2022 at 10:58 AM #133767
      MVX Support Ninja
      Keymaster

      Hi, thank you for getting in touch with us.
      Can you kindly share a video of the issues that you are facing, so that we can assist you further.

    • January 31, 2022 at 3:25 PM #133795
      Criss
      Participant

      🙂 no need to make a video, I explain it in this new screenshot

    • January 31, 2022 at 6:12 PM #133808
      MVX Support Ninja
      Keymaster

      It seems like there is some plugin/theme conflict. Just to be sure, disable all the plugins except WooCommerce and WCMp and check again.
      If the issue is still there, switch to some default theme such as twenty twenty and check again.

      Also if the problem still exist kindly share your staging site access.

      Please do keep us posted

    • January 31, 2022 at 6:23 PM #133809
      Criss
      Participant
      This reply has been marked as private.
    • January 31, 2022 at 8:31 PM #133830
      MVX Support Ninja
      Keymaster
      This reply has been marked as private.
    • February 13, 2022 at 10:13 PM #134388
      Criss
      Participant

      about issue nr. 2, it’s the same in your demo: products have a margin that pushes them out of the box.

    • February 14, 2022 at 2:42 PM #134404
      MVX Support Ninja
      Keymaster

      Hi,
      We tried to recreate this on our end but didn’t face any such issues.( see screenshot- https://prnt.sc/26vh11p ). In our demo that issue is related to the theme, we will communicate with them, so they can fix this in the next update.
      Also, for your site, it seems like a theme issue. Can you please switch to some default theme like Twenty Sixteen and check again.

  • Author
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Viewing 7 reply threads

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