[redilson]

Hello WCMP team,

We’re having issues with spam vendor registrations even with Google Recaptcha enabled. The issue is, they are somehow submitting the form without inputting all of the required fields, such as a required image for their logo. Most of the submissions end in a .ru address. We’ve even blocked Russia IP’s through our firewall from even accessing the site, but somehow it’s still making submissions. Any suggestions?

[redilson]

This reply has been marked as private.

[MVX Support Ninja]

Hello Redilson,

Thank you for reaching out to us.

Can you please share a video recreating the issue at your end so that we can understand the actual issue and can guide you more efficiently.

Waiting for your reply.

[redilson]

I’m not able to do a video as it’s an email that gets sent when the form is filled out. It’s definitely spam though (bad stuff I won’t mention on the forum) and somehow they are able to submit the registration form without filling out the image required field. I’ll see if I can get the content from the next one that comes through.

[MVX Support Ninja]

Okay we will wait for your response.

[MVX Support Ninja]

We have not received any update from you for a long. Hope this ticket is already been resolved.

We are now closing this ticket. Kindly create a new one if you need any further help.

[Author]

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