[help]

Hi, i am using wcmp and just installed the plugin, “WooCommerce Stripe Gateway” . I create a stripe account for my marketplace but i have no idea how to create the connect accounts for my vendors.

From the vendor dashboard it seems there’s the option of “Connect with stripe” like in the screen shot, but then when vendors click there they receive this error:

{“error”:{“message”:”No application matches the supplied client identifier”}}

Can somebody help me ? what should I do to give every vendor a client identifier?

[MVX Support Ninja]

Hello,

Thank you for reaching out to us.

May I request you to check the stripe gateway setup from this document (https://multivendorx.com/knowledgebase/payment/#nav-6) and see if all the setups are done correctly.

Kindly let us know if you need any further assistance.

[help]

Thankyou we were missing the redirect key!

We also had a doubt about the promo codes.

Our marketplace takes 10% commission and 90% goes to the VENDOR. however in order to promote our marketplace we gave out coupons of 20% .

So now, for example, we have a 100€ product and they used the promo code for 20%, so the client pays 80€. WE as a marketplace should pay for the coupon discount, the Vendor shouldn’t be affected by the coupon. So even if the client pays 80€ , the Vendor should get 80€ from the client + 10€ that WE as a marketplace pay to the upcycler.

How do you suggest we do this in our marketplace? can WE as a markretplace pay the vendor from our own bank account with stripe?

Best,
Paula

[MVX Support Ninja]

Hello,
You can set the coupon discount sharing settings from admin dashboard >> WCMp >> settings >> payment as you can see here https://prnt.sc/ztl0z9

You can also refer to our knowledge base document (https://multivendorx.com/knowledgebase/setting-up-coupons-for-wcmp/) which will help you further.

[MVX Support Ninja]

Hi, we haven’t heard back from you. Hope the issue is resolved.

If you need any further help, please open another thread.

[Author]

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