[Daniel]

I have activated only Stripe Connect and Stripe Marketplace Modules. I followed the corresponding documentation to connect Stripe, etc. I have the configuration set to test mode for the moment, but the credit card fields are not active as you can see in the image attached.

What am I missing?

A different question related to Stripe Marketplace module, Does it support recurring payments? I deactivated the traditional WC Stripe Payments plugin and I’m getting the message that there’s no activated gateway that supports recurring payments.

Thank you for all your help!

Attachments:

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   STRIPE-MARKET-PLACE-CREDIT-CARD-FIELDS.jpeg
   

[Sangita Support Squad]

@Daniel Sorry to hear that you have faced an issue on your end.
Regarding the Stripe marketplace payment option not coming in the checkout, Can you please check if you have configured the module accordingly on your end. You may follow our documentation here https://multivendorx.com/docs/knowledgebase/stripe-marketplace/ for the configuration.
Even after configuring it accordingly, if it does not appear then it might be caused because of a theme/plugin conflict on your end.
So to be sure , deactivate all the plugins except WooCommerce, MultiVendorX and MultiVendorX Pro on your end and also switch to some default theme such as twenty twenty three or storefront and check again.
If this resolves the issue then kindly enable the deactivated plugins one at a time to identify the culprit.

Also regarding the recurring payment, yes Stripe marketplace do support recurring payment.
So kindly configure the stripe marketplace accordingly on your end and let us know if you need any further assistance.

[Sangita Support Squad]

It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.

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