[popa_catalin1983]

Hi,

We found another issue today, issue that was not present the other days.
We can’t add images for new products that we try to list.
buttons don’t work

i’ve attached a video and a screenshot with the issue.

Regards,
Marian

[popa_catalin1983]

another screenshot got from our tech person regarding the issue with adding images on new added products

[Sangita Support Squad]

Sorry to hear that you are facing this issue . We are not getting any such issue on our end . Kindly share the correct ftp hostname , username and password so that our team can access the ftp files and help you accordingly . .

[popa_catalin1983]

This reply has been marked as private.

[Sangita Support Squad]

Thanks for sharing the access details . But we need SFTP hostname too to access the SFTP files . Kindly consult with your technical team and share the proper hostname so that our team can help you accordingly .

[popa_catalin1983]

This reply has been marked as private.

[promita]

Hi @popa_catalin1983 thanks for sharing the sftp access. However we do not have the permission of adding any code in your files . Kindly talk to your technical team and tell them to allow us to write in the files.

[popa_catalin1983]

hi @promita

this issue has been resolved by our tech team. The problem was a code line that after the latest updates interacted poorly with our website.
Now images can be posted again.
You can close this thread please

Regards,
Marian

[Sangita Support Squad]

Thanks for the update . It would be really great if you can give us 5/5 review here: https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post
This would motivate the team further to do their job more efficiently.

[Author]

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