[developer-8646]

Hello I hope you are well, could you please help me with this problem, by adding the information from the vendors profile and after checking the synchronization options in buddypres to save, the avatar or the profile image and the full name are not synchronized with the user at the start of the community, but the avatar does appear in the profile. I share screens.
I appreciate your prompt help.

[MVX Support Ninja]

Hello,

Thank you for reaching out to us.

We are testing it at our end and we will update you within a day.

[developer-8646]

This reply has been marked as private.

[developer-8646]

This reply has been marked as private.

[MVX Support Ninja]

Hello,

Sorry for the delay in response.

We have tested the synchronization of buddy press with WCMp and it is working fine at our end as you can see here (https://www.loom.com/share/bb5afaf6f3ca484aba229ec7f939db9d)

It seems to be some theme/ plugin conflict. May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

[MVX Support Ninja]

We have not received any update from you for a long. Hope this ticket is already been resolved.

We are now closing this ticket. Kindly create a new one if you need any further help.

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