[Rasneet Chawla]

I am getting this error “The Woocommerce Catalog Enquiry Pro API Key has not been activated, so the plugin is inactive! Click here to activate Woocommerce Catalog Enquiry Pro.”

My account was charged 27 Aug 2020 valid for 1 year (order number #104127)

However it shows deactivated before the end of 1 year.

Secondly, I am not able to update to the new version of the plugin.

[NerdySupportExpert Moumita]

Hi Ranseet, we checked your order history, as you can see the renewal order is canceled on your end : https://tinyurl.com/yg29wj4q

So, can you please share the transaction ID so we can check this on our end.

[MVX Support Ninja]

Hi, we haven’t heard back from you for a while. We presume this issue has been fixed.

Please open another thread if you need any further help

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