[saurabh.sehgal]

Hello,
I have explained every thing in this video please check.
https://www.loom.com/share/88337bf2200e447fa7344d74d7a61182

[NerdySupportExpert Moumita]

Hi @saurabh.sehgal, please do create a staging site and share the temporary admin, ftp access so we can check.
While sharing the access don’t forget to mark the response as private.

[saurabh.sehgal]

This reply has been marked as private.

[saurabh.sehgal]

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[saurabh.sehgal]

Please let me know is there any updata?

[NerdySupportExpert Moumita]

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[saurabh.sehgal]

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[Sangita Support Squad]

@saurabh.sehgal You had not configured the settings for Invoice and hence the issue was coming . I have configured the setting for the invoice and now there is no such issue . Kindly check the video https://watch.screencastify.com/v/9brOrx3zcTmCTHOGFDhg .
If you need help regarding the configuration of the settings you can go through our knowledgebase doc https://multivendorx.com/docs/knowledgebase/invoice-packing-slip/

[saurabh.sehgal]

What you did with my site: https://prnt.sc/xDa2Tyowi0HK

[saurabh.sehgal]

You have deactivated the all the plugin’s. Now All settings and license key’s were missing.
Is this your solution?
Unprofessional work not expected.

[saurabh.sehgal]

I have activated all the plugins but still missing login register menu’s And lot of functionality.
https://prnt.sc/QB_LZXRYP0zn
Check my site right NOW .

[Sangita Support Squad]

Not to worry Saurabh. We simply deactivated theme and plugins on your end . Kindly activate them again . As shared by Moumita it was presumed that you had theme /plugin conflict issue, because all the invoice functionality was working fine on our end . That is why we have requested you to share the access of your staging site . This is our standard debugging process. However we are sorry for the inconvenience we just followed the debugging procedure .

[saurabh.sehgal]

You have an admin access just check the site right now.
I have activated all the plugin’s but still not working.
Debugging means debug the site not destroy the site.

[NerdySupportExpert Moumita]

@saurabh.sehgal, when we disabled all the plugins except WooCommerce, MultiVendorX and MultiVendorX Pro it was working fine.
Now as this is not working, that means some plugin has created an issue.

So you need to first detect which plugin is causing this issue. In order to do so, you have to disable all the plugins except WooCommerce, MultiVendorX and MultiVendorX Pro. Then enable one plugin at a time and check which one is causing this issue.

Please do let us know so we can guide you accordingly.

[Sangita Support Squad]

Its been a while and we have not heard back from you. We presume your query is solved now. We are closing this thread. If you need help or face issue in future please open a new thread.

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