Unpublish products when removing a vendor

MultivendorX Pro

Open
Viewing 3 reply threads
  • Author
    Posts
    • #216670
      Sergio Wong Chung
      Participant

      Hello,
      We’re currently testing MultivendorX and noticed that when we try to delete a user all their products are still available to purchase
      This would be very confusing for a buyer on a website.
      Is it possible to automatically unpublish all products that belong to a seller when their seller rights are revoked?
      Thank you!

    • #216694

      @Sergio Wong Chung we have a setting (http://tinyurl.com/yrwdul9d) to let the vendor request for deactivation of their vendor profile(http://tinyurl.com/yn9gzer6). And after that if the admin accepts his request he can either make the products of that vendor as drafts or make those admin products(http://tinyurl.com/yvvq37fw). You can learn details of this flow from here https://multivendorx.com/docs/knowledgebase/vendor-account-deactivation-flow/.
      So as per your requirement while deleting the vendors simply choose the option to make their products drafts.

      Let us know if you need any further assistance from our end.

    • #216701
      Sergio Wong Chung
      Participant

      Hello,
      Thank you for your reply. The last screenshot you sent is what we’re looking for (http://tinyurl.com/yvvq37fw), to be able to set them all as drafts, but without the vendor needing to deactivate it themselves
      We would like to deactivate vendors ourselves as admins, we currently do that here: https://snipboard.io/G2uwlg.jpg
      We click the delete button and then this pops up: https://snipboard.io/PzWR2X.jpg
      Which allows us to delete a user, or just delete their vendor profile

      We want the user to stay as user, but just not have vendor rights anymore and have all the products as drafts but we want to do that as an admin
      Is that possible?
      Thank you!

    • #216708

      Currently there is no such option to make vendor products drafts while deleting a vendor from the admin dashboard.

      But we will add this enhancement in our future update. You can keep track of the progress of the enhancement from here https://github.com/multivendorx/MultiVendorX/issues/643.

Viewing 3 reply threads

Please LOGIN to reply to this topic