MultivendorX Pro
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January 24, 2024 at 7:48 PM #216670Sergio Wong ChungParticipant
Hello,
We’re currently testing MultivendorX and noticed that when we try to delete a user all their products are still available to purchase
This would be very confusing for a buyer on a website.
Is it possible to automatically unpublish all products that belong to a seller when their seller rights are revoked?
Thank you! -
January 25, 2024 at 2:47 PM #216694Sangita Support SquadKeymaster
@Sergio Wong Chung we have a setting (http://tinyurl.com/yrwdul9d) to let the vendor request for deactivation of their vendor profile(http://tinyurl.com/yn9gzer6). And after that if the admin accepts his request he can either make the products of that vendor as drafts or make those admin products(http://tinyurl.com/yvvq37fw). You can learn details of this flow from here https://multivendorx.com/docs/knowledgebase/vendor-account-deactivation-flow/.
So as per your requirement while deleting the vendors simply choose the option to make their products drafts.Let us know if you need any further assistance from our end.
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January 25, 2024 at 4:05 PM #216701Sergio Wong ChungParticipant
Hello,
Thank you for your reply. The last screenshot you sent is what we’re looking for (http://tinyurl.com/yvvq37fw), to be able to set them all as drafts, but without the vendor needing to deactivate it themselves
We would like to deactivate vendors ourselves as admins, we currently do that here: https://snipboard.io/G2uwlg.jpg
We click the delete button and then this pops up: https://snipboard.io/PzWR2X.jpg
Which allows us to delete a user, or just delete their vendor profileWe want the user to stay as user, but just not have vendor rights anymore and have all the products as drafts but we want to do that as an admin
Is that possible?
Thank you! -
January 25, 2024 at 6:15 PM #216708Sangita Support SquadKeymaster
Currently there is no such option to make vendor products drafts while deleting a vendor from the admin dashboard.
But we will add this enhancement in our future update. You can keep track of the progress of the enhancement from here https://github.com/multivendorx/MultiVendorX/issues/643.
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