Table of Contents
Brief Introduction #
Deactivating a store account is an essential part of effective store management. It helps businesses minimize risks, control operational costs, strengthen security, and ensure compliance. At the same time, it allows companies to allocate resources more strategically and nurture stronger, more productive relationships with their store partners.
Store Account Deactivation from the Store Dashboard #
Stores can request to deactivate their accounts by following these steps:
- Go to the Store Dashboard → Settings → Privacy
- Enable the “Enable Deactivation” setting
- Enter the reason in the below box
- The request is then sent to the admin for approval
Approving or Rejecting Deactivation Requests from the Admin Dashboard #
The admin receives an email notification when a store requests account deletion. The email includes a link to the Approval Queue page.
On the Approval Queue page, click the Deactivation tab to view all pending requests. From there, the admin can approve or reject each deletion request.
- By clicking on Reject, the admin can deny the store’s account deactivation request.
- By clicking on Approve, the admin can accept the request and make the store deactivated.
