[Criss]

I have several issues, mentioned in WordPress forum already. Please update me on the solutions:
1) vendors list widget as search field I’m missing the search in the widget. I cannot debug disabling the theme.
2) missing markers in vendors map. Please follow up to the ticket’s last reply.
3) I have problems with the single vendors “store” pages and I think I want to disable them, because my theme uses its own. Is it possible?

[MVX Support Ninja]

Hello,

Thank you for reaching out to us.

Please share a temporary site access and url so that we can check there. While sharing the access, please mark the reply as private.

[Criss]

This reply has been marked as private.

[MVX Support Ninja]

Hi,
Our replies are inline –
1) vendors list widget as search field I’m missing the search in the widget. I cannot debug disabling the theme.
>> kindly share a video and also describe your issue.
2) missing markers in vendors map. Please follow up to the ticket’s last reply.
>> I have already shared a link can you please describe your issue.
3) I have problems with the single vendors “store” pages and I think I want to disable them, because my theme uses its own. Is it possible?
>> kindly follow this link – https://multivendorx.com/tech-blog/hide-vendor-shop-page/

[Criss]

I have replied via email, the forum here doesn’t send my message

[Criss]

…also, there’s no vendor page sidebar in my widgets area, so I wouldn’t know where to add any of those WCMP widgets. That’s also why my vendor page is so ugly and I wish to eliminate it. If I had the sidebar maybe I could build a nicer vendor page.

[WCMp Admin]

Hi Criss,

Can you please share your email id, so that I could ask the team to update the information here. This would avoid communication gap (if any) and we can assist you more efficiently.

While sharing email id, please mark the thread private.

Regards,

[Criss]

This reply has been marked as private.

[MVX Support Ninja]

Hi,
our replies are inline:-
>> there’s no vendor page sidebar in my widgets area, so I wouldn’t know where to add any of those WCMP widgets. That’s also why my vendor page is so ugly and I wish to eliminate it. If I had the sidebar maybe I could build a nicer vendor page.

— The side bar is provided by theme. Kindly checkout the default flow with standard Woocommerce theme storefront. If you facing the same issue so kindly let me know.

Regards,

[Criss]

..as I already pointed out in WP forum, I cannot test with Storefront because it breaks my site. But even if my theme has WCMP integrated inside, I believe they didn’t tweak the code, so the widget must be in the code. I just cannot find out why they are disabled.

[Criss]

…as a matter of fact, under my theme there’s a folder dc-product-vendor which contains widget/vendor-list.php. Here’s the code, please find out if the widgets are disabled somehow:

<?php
global $WCMp;

$vendors = apply_filters( 'wyz_vendor_list_widget_vendors', $vendors );
$vendor_count = count($vendors);
if($vendor_count > 5 )	{ ?>
	<div id="wcmp_widget_vendor_list" style="height: 308px; overflow-y: scroll; width: 226px;" >
<?php } else {?>
<div id="wcmp_widget_vendor_list" style=" height: auto; width: 226px;" >
<?php }
if($vendors) {
	foreach($vendors as $vendors_key => $vendor) {
		$link = array(
			'link' => esc_attr( $vendor->permalink ),
			'is_business' => false
		);

		if (class_exists('WyzHelpers')) {
			$businesses = WyzHelpers::get_user_businesses( $vendor->id );
			if ( ! empty( $businesses['published'] ) )
				foreach ($businesses['published'] as $key => $value) {
					$link['link'] = get_the_permalink( $key );
					$link['is_business'] = true;
					break;
				}
		}
		$link = apply_filters( 'wyz_vendor_list_widget_link', $link, $vendor );
		if (empty($link['link'])) continue;

		$vendor->image = $vendor->get_image() ? $vendor->get_image() : $WCMp->plugin_url . 'assets/images/WP-stdavatar.png';
		?>
		<div style=" width: 100%; margin-bottom: 5px; clear: both; display: block;">
			<div style=" width: 25%;  display: inline;">		
			<img width="50" height="50" class="vendor_img" style="display: inline;" src=<?php echo esc_url($vendor->image); ?> id="vendor_image_display">
			</div>
			<div style=" width: 75%;  display: inline;  padding: 10px;">
					<a href="<?php echo esc_url($link['link']); ?>">
						<?php echo esc_html($vendor->page_title); ?>
					</a>
			</div>
		</div>
	<?php } 
}?>
</div>

Copy

[NerdySupportExpert Moumita]

Hi Chris, thanks for sharing the code. Our team will review this.

In the meantime, please share ftp access also.

[Criss]

This reply has been marked as private.

[NerdySupportExpert Moumita]

@Criss, the ftp is not working, we are getting this issue : Error: The data connection could not be established: ETIMEDOUT – Connection attempt timed out

As you know the theme modified our vendor list page in the theme folder, hence the issue. The one way to solve this is to override the template again via a child theme.
So, can you contact the theme and inform them that we will override the vendor list template via the child theme.

Please do keep us posted.

[Criss]

you are right I just have a small issue on the server FTP. Let me just fix it and will update you with new logins shortly.

So you do confirm that the missing sidebar/widgets is due to the modified file. In order to inform the theme author I guess I would also submit the new template, so that they can confirm is not going to break something else. Please share it with me as soon as you can.

[Criss]

This reply has been marked as private.

[NerdySupportExpert Moumita]

Chris’s, here 8s our original template https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/blob/master/templates/shortcode/vendor_lists.php

Please ask the theme team to review this, so we can proceed accordingly

[Criss]

I shall do that. They are a bit lacking support lately so I might not get a quick reply but I will update you as soon as I got news.
PS. I just noticed a mistype error on line 16 (wcmp-store-conatiner). Please amend your code (and maybe the whole plugin) accordingly.

[Criss]

Dear Moumita, I think that my theme’s author has gone out of business. This leaves me with great problems. What do you suggest in order to fix all issues and future updates?

[NerdySupportExpert Moumita]

Hi Criss,

Hope you understand, each product needs to be enhanced with each passing day. Staying with a product having regular updates and sustainable with the competitive environment is always advisable.

Regards,

[topmint1]

Damm even I am having a similar kind of issue, I have searched all over the internet and even have posted on number of threads on different forum, no solution seems to work. I am really frustrated, can anyone of you here help me resolve this issue, I am very much tired now.

[NerdySupportExpert Moumita]

@topmint1, sorry to hear that you have faced some issues.

Can you please explain the issues, so we can help you out accordingly.

[MVX Support Ninja]

Hi, haven’t heard back from you, so we presume this issue has been fixed.

If you need any further help, please do open another thread.

[Author]

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