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Urgent – Cannot access MVX dashboard at all

MultivendorX Pro

Resolved
Viewing 10 reply threads
  • Author
    Posts
    • #189782
      Chris
      Participant

      Hi support,

      Please help. I couldn’t access to the MVX dashboard and all those modules etc. It just keep on loading since yesterday.

    • #189783
      Chris
      Participant
      This reply has been marked as private.
    • #189785
      Chris
      Participant
      This reply has been marked as private.
    • #189787
      Chris
      Participant
      This reply has been marked as private.
    • #189797

      Hi,
      Seems like plugin conflict.
      Kindly deactivate all plugins except Woocommerce and MultivendorX. Then test the site. If the issue still exist then please create a Staging clone site and share the admin access with FTP.
      Make sure set as private reply while sharing the details.

      Regards,

    • #189833
      Chris
      Participant

      Hi there. Thanks for the reply. I deactivated all plugins and tried to activate one by one to figure out the cause to this issue. At the end I think it might be the BuddyBoss Platform plugin that caused this issue. Could you please help me to solve this problem?? If not I would not be able to activate my BuddyBoss Platform pro version….

    • #189836
      Chris
      Participant

      BuddyBoss supposedly is compatible with MVX since MVX is compatible with BuddyPress, but I’m not sure what’s causing this issue. This is the welcoming message from them:

      Welcome to BuddyBoss Platform
      BuddyBoss Platform is a fork of BuddyPress and bbPress, and is designed to be backwards compatible with BuddyPress data and most BuddyPress plugins. If you have been using BuddyPress or bbPress in the past, you should remove them as this is a full replacement. We have improved almost every aspect of BuddyPress and added many new features. As you explore you will find improvements all over the place. Have fun!

    • #189871
      This reply has been marked as private.
    • #189883
      Chris
      Participant

      I see. I don’t see any chances here since they are seperate plugins, but I’ll give it a try. I was mistakenly understood that BuddyBoss and BuddyPress were the same through the info from their website as they claimed that it’s from the same devs and somehow it’s a kind of a rebranded version with more features readily available.

    • #189890

      @Chris, hopefully, they will try to collaborate with us.

    • #193352

      Hi, we haven’t heard back from you for a while. So, we presume this issue is resolved. So, we are closing this thread, if you need any further help, please open a new thread.

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