[Marianne WESTERVELT]

AFter the order for membership is paid. No membership, vendor or completed order is created. See the video below
https://www.dropbox.com/s/m5feqxkgq2pg68m/bandicam%202021-04-23%2005-12-37-275.mp4?dl=0

Using latest paid versions of these.
WCMp Stripe Marketplace
WCMp Vendor Membership

[Marianne WESTERVELT]

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[NerdySupportExpert Moumita]

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[Marianne WESTERVELT]

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[Marianne WESTERVELT]

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[NerdySupportExpert Moumita]

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[Marianne WESTERVELT]

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[Marianne WESTERVELT]

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[NerdySupportExpert Moumita]

Our team is looking into this, kindly provide them sometime.

[NerdySupportExpert Moumita]

Hi @Marianne WESTERVELT, as you can see it is working fine : https://www.awesomescreenshot.com/video/3534694?key=0f1d3a13369b35c5be97225ed9fb17f5

Can you please check again.

[Marianne WESTERVELT]

So which plugin or theme is causing the issue can you please check through logs.

[NerdySupportExpert Moumita]

@Marianne WESTERVELT, there was one small issue.

We will release an update today with the fix.

[Marianne WESTERVELT]

Can you please refund all our money. We feel your services low quality, cannot risk whole business base.

[NerdySupportExpert Moumita]

@Marianne WESTERVELT, I am sorry that you had a bad experience.

However, while testing your site, we faced no issue. But, whenever we hear about such an error (even though that issue doesn’t exist on our client’s end), we try to do further tests on our local.
While doing that, we found a small glitch and informed the same to you. hence we urgently released the update today ( https://multivendorx.com/product/wcmp-vendor-membership/#tab-changelog_tab), so none of our users face this.

I understand your frustration, but I can assure you that we always put our user’s priority and try to help them with the issues, so they can run their business without worrying. That is why we rolled out this update within 2 hours, from the issue been raised.

if you still want to proceed with the refund, please do follow our policy: https://multivendorx.com/refund-policy/

[Marianne WESTERVELT]

Ok thank you for your support. We’ll continue with you. Thank you.

[NerdySupportExpert Moumita]

@Marianne WESTERVELT, it’s our pleasure

[Marianne WESTERVELT]

Have created a ticket for an issue, but its marked as spam. what is going on.

[MVX Support Ninja]

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[MVX Support Ninja]

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[NerdySupportExpert Moumita]

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[Marianne WESTERVELT]

ok but it still says
“No shipping zone found for configuration. Please contact with admin for manage your store shipping”

https://www.dropbox.com/s/8axb5soxpc7smqo/Screenshot%202021-05-06%2001.57.09.png?dl=0

[NerdySupportExpert Moumita]

You need to add vendor shipping as the shipping method, only then the vendor can add the rate for those zones : https://www.loom.com/share/e270a258802a4c11be8e00345ae8ac63

[Marianne WESTERVELT]

It also says “You do not have enough permission to submit a new coupon. Please contact site administrator.”
Will our vendor will ever able to submit a product with all these errors

[NerdySupportExpert Moumita]

@Marianne WESTERVELT, Please make sure you have provided coupon capability to the vendor: https://prnt.sc/12mgi0u
Only then the vendor can sell coupons.
I have created a vendor called wcmp (https://prnt.sc/12mglck), as you can see this vendor is able to add coupon : https://tinyurl.com/yjl6zdo7

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