[luanne]

From the vendor’s own backend dashboard, when they view one of their product pages, or any other website page that has their product displayed, the product is not displayed properly:
-The size of the delete trash can icon is the same size as the product item, and is located on the next line at the top of the product displayed. There is also no edit icon for the product.
-When they view a product page, there is a jumbled store menu of theirs in the sidebar that is not supposed to be there – that menu is only set in the
sidebar widgets for their own individual store page.
But their individual store page is displaying correctly.
These issues are only seen from the vendor backend dashboard, and not on the website itself. Still, I need to fix it for the vendors.

[NerdySupportExpert Moumita]

Hi @luanne, sorry to hear that you have faced this issue.

Can you please create a staging site and share the temporary admin, FTP access.
While sharing the access, don’t forget to mark the response as private.

[luanne]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[luanne]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[luanne]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[luanne]

This reply has been marked as private.

[MVX Support Ninja]

Hi,
We have fix this issue on your end by adding custom code on your active theme/function.php

add_action( 'wp_enqueue_scripts', 'styles_custom');
function styles_custom() {
    if ( is_front_page() ) { //only homepage
        wp_enqueue_style('product_css');
    }
}

Copy

Kindly check out the image – https://prnt.sc/ELPzH_ov_zLq

Regards,

[luanne]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[luanne]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[luanne]

This reply has been marked as private.

[MVX Support Ninja]

Hi,
kindly add below code and remove previous code

add_action( 'wp_enqueue_scripts', 'styles_custom');
function styles_custom() {
    wp_enqueue_style('product_css');  
}

Copy

Let us know if this fixed.

Regards,

[luanne]

This reply has been marked as private.

[MVX Support Ninja]

HI,
Kindly tell us how to go vendors dashboard website view. so we will help you out accordingly.
kindly share a video.

Regards,

[NerdySupportExpert Moumita]

This reply has been marked as private.

[luanne]

Hi Moumita,
I used this code I found in the forum “add_filter( ‘wcmp_vendor_policies_widget_shows_only_vendor_shop’, ‘__return_true’ ); which thankfully solved the problem, because I don’t have any tabs display on the vendors shop page.
Also, when I added “best sellers” for the “Vendor top rated products” widget title, the title still displays “vendor top rated products”. Can I change this to “best sellers” instead? I am able to add widget titles to all the other WCMP vendor widgets except that one.
Thanks!

[NerdySupportExpert Moumita]

Luanne, You can use this settings to rename the fields https://prnt.sc/ZvTfFRXf9Zs4

[MVX Support Ninja]

Hi Luanne, we haven’t heard back from you for a while.
So we presume this issue has been fixed. We are closing this for now.

[Author]

Posts