[juniorrodeos]

Hello, I have a few vendors who were deleted from the system. I cannot locate them in any user/subscription/vendor list. They asked to be deleted prior to the addition of the vendor request for cancelling their subscription. These vendors are still receiving the weekly emails on their sales. I have turned off the weekly email temporarily, but how do I delete the user/vendor completely, so they do not receive emails? Thanks,

[MVX Support Ninja]

Hi, thank you for getting in touch with us.
Our team will get back to you.

[MVX Support Ninja]

We tried to recreate this on our end but didn’t face any such issues.

Kindly check this on your end again and if you still face any such issues, then share your site and admin access.

[juniorrodeos]

I have turned off the vendor weekly stats on sales email, but everyone is still receiving the email, including deleted vendors.

[MVX Support Ninja]

Kindly create a staging site and share admin,ftp access.
Also do not forget to mark the response as private while sharing the access.

[juniorrodeos]

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[MVX Support Ninja]

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[juniorrodeos]

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[juniorrodeos]

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[NerdySupportExpert Moumita]

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[juniorrodeos]

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[MVX Support Ninja]

Hi,
Kindly forward the mail that your vendor is receiving even after deletion to this email address-
contact@wc-marketplace.com

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