WCMp Vendor Membership
-
AuthorPosts
-
-
April 5, 2021 at 3:36 PM #118906softwaresParticipant
Hello on vendor verification admin is not receive email can you please help me on this?
-
April 5, 2021 at 5:04 PM #118914MVX Support NinjaKeymaster
Hello,
Kindly check if you have enabled the vendor verification email notification from admin dashboard >> Woocommerce >> settings >> email as you can see here https://prnt.sc/114t508
-
April 5, 2021 at 6:06 PM #118922softwaresParticipantThis reply has been marked as private.
-
April 5, 2021 at 6:24 PM #118923softwaresParticipantThis reply has been marked as private.
-
April 5, 2021 at 7:39 PM #118933MVX Support NinjaKeymaster
Kindly share the admin and vendor access (staging site) and FTP access. Also confirm us if we can activate and deactivate themes and plugins on your site in order to detect the issue.
While sharing the access, please mark the reply as private.
-
April 6, 2021 at 9:26 AM #118998softwaresParticipantThis reply has been marked as private.
-
April 6, 2021 at 9:51 AM #119000softwaresParticipantThis reply has been marked as private.
-
April 6, 2021 at 10:14 AM #119001MVX Support NinjaKeymaster
In the above point where you have mentioned vendor is not received any emails can you please explain in detail the actual issue that you are facing. Kindly mention which emails are you referring to.
Regarding the other part, please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.
-
April 6, 2021 at 10:58 AM #119008softwaresParticipantThis reply has been marked as private.
-
April 6, 2021 at 10:58 AM #119009softwaresParticipantThis reply has been marked as private.
-
April 6, 2021 at 5:48 PM #119028MVX Support NinjaKeymaster
Hello,
Regarding the vendor verification email, we have found the issue at our end and we will fix it in our next update.
Regarding the vendor review, kindly check if you have enabled the vendor review option from WCMp >> Settings >> as you can see here (https://prnt.sc/115p82a).
It is working at our end as you can see here (https://prnt.sc/115p8sq).May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome. -
April 12, 2021 at 9:42 AM #119366softwaresParticipantThis reply has been marked as private.
-
April 12, 2021 at 9:42 AM #119365softwaresParticipantThis reply has been marked as private.
-
April 12, 2021 at 9:43 AM #119363softwaresParticipantThis reply has been marked as private.
-
April 12, 2021 at 9:43 AM #119362softwaresParticipantThis reply has been marked as private.
-
April 12, 2021 at 9:43 AM #119360softwaresParticipantThis reply has been marked as private.
-
April 12, 2021 at 11:46 AM #119495softwaresParticipantThis reply has been marked as private.
-
April 12, 2021 at 12:44 PM #119503softwaresParticipantThis reply has been marked as private.
-
April 12, 2021 at 12:45 PM #119504softwaresParticipant
can you tell me how can i set this template ?
-
April 12, 2021 at 5:41 PM #119524MVX Support NinjaKeymaster
Kindly see it you have updated the WCMp plugin. Also check if you have created the vendor list page with the short code [wcmp_vendorslist]
I will request you to first test it on your staging site and then do the changes on your live site.
-
April 17, 2021 at 7:49 AM #119942habeshamarketonlineParticipant
Hello,
I, vendors and customers are not receiving any email notification when sale transactions take place. I have tried everything and I am becoming desperate at this time. Please assist on how I can resolve this issue.
-
April 19, 2021 at 4:17 PM #120089NerdySupportExpert MoumitaKeymaster
Hi @habeshamarketonline, sorry to hear that you have faced this issue.
It seems like an email server issue, kindly contact your server admin and report this issue. Alternatively, you can also use some SMTP plugin.
Please do keep us posted.
-
June 22, 2021 at 1:07 PM #123507MVX Support NinjaKeymaster
Hi, we haven’t heard back from you for a while. We presume this issue has been fixed.
Please open another thread if you need any further help
-
-
AuthorPosts
The topic ‘vendor is not receive mail’ is closed to new replies.