WCMp Core
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AuthorPosts
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September 14, 2021 at 9:24 PM #127604PioXLParticipant
Hi
When I access the Vendor DashBoard with a Smartphone (I tried with a XAOMI Redmi 8 and a Huawei P8 Lite 2017) the menu on the left is not visible. It appears for a millisecond and then disappears.
An expanding menu on the left is missing. Even if I use a browser with a PC and I make the page smaller (Zoom Out) I have the same problem.
Regards
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September 15, 2021 at 12:27 PM #127612MVX Support NinjaKeymaster
Hi, thank you for getting in touch with us.
We tried to check this on our end both through pc and mobile. But we didn’t faced any such issues.
Kindly share your admin access so that we can look into it.
Also please note donot forget to mark the response as private while sharing the access. -
September 15, 2021 at 12:44 PM #127613PioXLParticipantThis reply has been marked as private.
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September 15, 2021 at 2:27 PM #127616MVX Support NinjaKeymaster
Hi PioXL,
There might be some plugin or theme issue with your site.
To debug the issue we need the staging site access, so we can check the settings.
Kindly create a staging site and share the admin,ftp access.Please note, donot forget to mark the response as private while sharing the access.
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September 15, 2021 at 7:58 PM #127629PioXLParticipantThis reply has been marked as private.
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September 15, 2021 at 8:06 PM #127630PioXLParticipantThis reply has been marked as private.
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September 16, 2021 at 1:20 PM #127648MVX Support NinjaKeymaster
Hi PioXL,
Kindly share the site link for admin access. -
September 16, 2021 at 2:06 PM #127649PioXLParticipantThis reply has been marked as private.
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September 16, 2021 at 2:09 PM #127650PioXLParticipantThis reply has been marked as private.
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September 16, 2021 at 7:43 PM #127698NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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September 16, 2021 at 8:16 PM #127710PioXLParticipantThis reply has been marked as private.
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September 18, 2021 at 3:16 AM #127802PioXLParticipantThis reply has been marked as private.
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September 20, 2021 at 10:23 AM #127825MVX Support NinjaKeymaster
we are happy to help you
We would love it if you shared your experience by giving us 5/5 review here :
https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post
Seeing glowing reviews from existing customers makes others more comfortable knowing they’ll get the support they need with an issue with our services when arise.
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AuthorPosts
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