[Gimmy88]

Hi,

each page of my website (vendors page included, screenshot htb_vendors_page_01) has a left side and a right side blank.
The Vendor page instead is a full-width page, see screenshot htb_vendor_page_02, but I cannot find how to set Vendor page with the left and right side blank.

How can I set Vendor page with the same layout of the others website page?

Regards,
Andrea

[MVX Support Ninja]

it seems that you haven’t enabled the sidebar option. Please goto WCMp >> Settings >> General and enable this option https://prnt.sc/117a5qy
You can also add sidebar manually from the widgets ( from the admin dashboard >> appearance >> widgets ) and add accordingly
If the issue still exists, in that case please do create a staging site and share the access (i.e. admin and ftp).
While sharing the access don’t forget to mark the response as private.

[Gimmy88]

Hi,

I have already enabled the sidebar option and tried to add sidebar manually, but the issue still remain.

In the next post I will share the credentials.

[Gimmy88]

This reply has been marked as private.

[Gimmy88]

Hi,

any news on the request above?

Regards,
Andrea

[MVX Support Ninja]

Hi, we need site url and ftp too. Make sure the access you will share belongs to your staging site.
While sharing the access, don’t forget to mark the response as private.

[Gimmy88]

This reply has been marked as private.

[MVX Support Ninja]

hi
As you can see am not able to access anything , can you please guide through the process
https://www.loom.com/share/9b29cd99f72a439984021ee8aa7c8916

[Gimmy88]

Hi,

yes there is a plugin that redirect you to a landing page.

Now the website is available.

[MVX Support Ninja]

@Gimmy88, you didn’t share the sftp username and password also.

[Gimmy88]

This reply has been marked as private.

[MVX Support Ninja]

This reply has been marked as private.

[Gimmy88]

This reply has been marked as private.

[Gimmy88]

This reply has been marked as private.

[Gimmy88]

Hi,

any news on the request above?

Regards,
Andrea

[MVX Support Ninja]

Hello @Gimmy , without username and password we are unable to log in into your site.
As you can see in this video :
https://www.awesomescreenshot.com/video/4626933?key=7924772bb6dacfc7e349f8e9e09d62b6

[Gimmy88]

This reply has been marked as private.

[MVX Support Ninja]

Hello @Gimmy ,
We have checked your site , but this issue is not coming from our end.
It seems like some other theme/ plugin is adding this error.
Can we proceed with the test on your site ?

[Gimmy88]

Hi,

I have solved the problem by adding this custom css code:

.woocommerce-products-header {
  width: 1080px;
  margin: 0 auto;
}
.wcmp-main-section {
  width: 1080px;
  margin: 0 auto;
}
.wcmp-main-section .column-class {
  margin-left: 0;
  margin-right: 0;
}

Copy

Hope could be helpful for other users with the same problem.

Regards,
Andrea

[NerdySupportExpert Moumita]

Thanks, Andrea for the help.

[Author]

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