[marounhashem]

Hello,

my site doesn’t redirect to the dashboard if custom fields are added, the user stays on the same page after registration. Although the approval request is sent – user is logged on (which shouldnt be the case) and only redirected to the thank you page after clicking the register button for the second time.

Can you help please?

[MVX Support Ninja]

Hello,

Thank you for reaching out to us.

We have tested it at our end and it is working fine as you can see here (https://www.loom.com/share/00d46853cdb944688d9f802f310b1e63).

Can you please share a detailed video of the issue that you are facing so that we can understand the actual issue and help you more efficiently.

[MVX Support Ninja]

Also, May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

[marounhashem]

Hello,

I have done that and now same problem. please check https://giftstories.ae/wcmp_vendor_registration/

Happy to share a login in a private post

[marounhashem]

This reply has been marked as private.

[MVX Support Ninja]

Thank you, based on your confirmation we are marking this thread closed.

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