Theme and Plugin Support
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AuthorPosts
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January 6, 2021 at 4:56 AM #113049Marion NasonParticipant
im trying to create a Seller (vendor) and Seller Registration link in my menu and on/or on the topbar. The topbar link goes straight to my themes login area and the Seller registration link ive place on the nav menu is not just the link but the complete form is visible.
Can someone please share how to place these links so they go to the correct forms?
my site is not yet live.
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January 6, 2021 at 6:38 PM #113100MVX Support NinjaKeymaster
Hi,
As per our default flow we have a default shortcode[vendor_registration]
CopyUsing this short code you can show the registration form on any page and also you can create the form from admin dashboard >> WCMp >> Settings >> Vendor >> Vendor Registration.
Check out the image – https://prnt.sc/whid79Please check out the flow with a default theme. If you facing the same issue then please let us know.
Regards,
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January 17, 2021 at 11:53 PM #113869Marion NasonParticipantThis reply has been marked as private.
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January 18, 2021 at 12:09 AM #113872Marion NasonParticipant
3rd image referring to #3 question. thank you
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January 18, 2021 at 4:14 PM #113912MVX Support NinjaKeymaster
Hi,
our replies are inline : –
1) when inside vendor dashboard, when inside the billing area, just below connect with stripe button is a vendor registration form. seems to me that should not be there.>> Seems like theme or plugins conflicts. kindly deactivate all plugins and change to a default theme then check your site. If working fine then activate all plugins one by one and find out the conflicted plugin.
2) after logging out of vendor area, i was taken to a page that included 3 login forms: login, register, and vendor registration form. please how do i fix this?
>> By default after logout from dashboard WCMp show the login panel of dashboard page. Checkout the video – https://www.loom.com/share/4a9a65f6c41b4c93a19be94e2b109af8
>> kindly deactivate all plugins and change to a default theme then check your site.
3) the last image is where my /my-account link i have in the topbar. as you can see the layout is not agreeable. where do i add css to this? normally id use the inspector but not able to as when im logged in as vendor it doesnt work. i just want to move the login button under the remember me checkbox area.>> Kindly create a small video regarding this issue and share this with us.
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January 21, 2021 at 2:04 AM #114132Marion NasonParticipant
this is in response to #2:
i had both [wcmp_vendor] and [vendor_registration] shortcodes set in dashboard page. once i removed [vendor_registration] from dashboard page i no longer had the 3rd registration form. so thats good. however, the layout is still unacceptable. can you please advise how to fix this?
i need the 2 forms to be alongside each other.id be eternally grateful.
ive attached another image of how it looks.
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January 21, 2021 at 5:56 PM #114187NerdySupportExpert MoumitaKeymaster
Hi @Marion Nason, Thanks for getting in touch with us.
The fields of the login page come from WooCommerce (WCMp just displays the fields that WooCommerce uses for the login page) and the design of the login page comes from your theme. So can you please check the My Account/another login page on your site and check the design there too?
If you have the same structure there, it means the issues need to be fixed from your theme. If the designs are separate, then please do share a temporary admin and FTP access of your staging site so or team can look into this.
While sharing the access don’t forget to mark the response as private.
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January 26, 2021 at 9:55 PM #114496Marion NasonParticipantThis reply has been marked as private.
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January 27, 2021 at 11:17 AM #114510MVX Support NinjaKeymaster
Kindly share the URL and FTP access of your staging site so our team can look into this.
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January 29, 2021 at 9:32 PM #114701Marion NasonParticipantThis reply has been marked as private.
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February 2, 2021 at 9:46 AM #114852NerdySupportExpert MoumitaKeymaster
Hi,
If the regular login, provides us the capability of admin area- we are fine with it. Please share the URL and FTP access- so that we could debug further.
Just a request- for any debugging, we always suggest to share staging/clone website details to avoid any data loss. -
April 7, 2021 at 2:32 PM #119148MVX Support NinjaKeymaster
We have not received any update from you for a long. Hope this ticket is already been resolved.
We are now closing this ticket. Kindly create a new one if you need any further help.
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