[anzar.eu]

Hi, I have an issue with the vendor dashboard. When I make an order, the vendor receive a notification saying there is a new order, but when I try to access it, it’s written : “Restricted Order: You don’t have permission to access this page. Please contact your Store Admin for assistance.”. I tried to deactivate all plugins instead WooCommerce and WCMp and my theme, but it doesn’t work. What can I do ?

[NerdySupportExpert Moumita]

Hi @anzar.eu, thanks for the query.

As you can see, we don’t add any order view link in the mail: https://fluvid.com/videos/detail/A7QRPu1GA1Cpxppxe

So can you send a scrrenshot/video of the error you are facing, so we can assist you accordingly?

[anzar.eu]

Excuse me, I was talking about WCFM. In the vendor frontend manager, when a new order is made, the vendor receive a notification (screen 1 & 2) but when he clicks on it, it redirects him to a page where the order should be, but instead he got this (screen 3).

[NerdySupportExpert Moumita]

@anzar.eu, WCFM is a third-party plugin and not related to WCMp at all. So please install and activate WCMp and check on your end.

let us know if you need any help there.

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