[luanne]

Hi,
I still do not have an answer as to why the vendor review does not display on the vendors store page. I am enclosing a screenshot of my reviews settings.
There are currently no category settings because I tried setting them before, but nothing seems to work.
Thank you.

[MVX Support Ninja]

Hi, thanks for reaching out to us.
Kindly enable the review options in the settings like this – https://prnt.sc/Jxj0TjC9qMDD and then check.
If you are still facing the issue then kindly create a staging site and share the admin,ftp access so that we can assist you further

[luanne]

This reply has been marked as private.

[MVX Support Ninja]

Hi,
Kindly create a staging site and share the admin,ftp access.
Please note that do not forget to mark the response as private while sharing the access.

[luanne]

This reply has been marked as private.

[MVX Support Ninja]

Thank you for sharing the access.
Kindly confirm if we can deactivate plugin and theme in your site for testing purpose.

[luanne]

This reply has been marked as private.

[MVX Support Ninja]

This reply has been marked as private.

[luanne]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[luanne]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[luanne]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[luanne]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[luanne]

This reply has been marked as private.

[NerdySupportExpert Moumita]

I presume you are referring to this plugin https://wordpress.org/plugins/genesis-connect-woocommerce/

As we can see, this plugin replaces woocommerce’s page with it’s own style for pages like single product page and taxonomy page.

Our vendor shop page is also a taxonomy page like category, tag pages.
That is why it has completely changed our shop page, hence you have faced this issue.

The only solution that can be provided here is by the theme. Can you please ask them whether there is any way you can exclude our shop page from their modifictaion?

Please do keep us posted.

Regarding the Legacy plugin, I am afraid that is no longer compatible with WCMp. May I know what changes are you looking for so we can assist you with this.

[luanne]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[luanne]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[luanne]

That option already is disabled.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[luanne]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[luanne]

This reply has been marked as private.

[MVX Support Ninja]

we are happy to help you
We would love it if you shared your experience by giving us 5/5 review here :
https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post
Seeing glowing reviews from existing customers makes others more comfortable knowing they’ll get the support they need with an issue with our services when arise.

[Author]

Posts