Theme and Plugin Support
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AuthorPosts
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June 11, 2023 at 12:35 PM #193178venkeyaccentParticipant
Hi, iam using woodmart theme with retail demo.
1.) Iam new to Multivendorx, Iam setting up my store. I created a test vendor to see how it works, The vendor dashboard looks good but the vendor store page in front end problem, The page doesn’t scroll down, there no scroll bar present at right side.2.) And your site is very hard to scroll pages, I can hardly notice the scroll bar on my right side, If i want to scroll top or bottom its difficult because of exact unknown position of scroll bar, please watch what happens enclosed attachment fyr. Request you to please use dark color scrollbar so i can browse the support forums or documentation easily. Please understand and resolve this first asap.
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June 12, 2023 at 11:58 AM #193195Sangita Support SquadKeymaster
Hi @venkeyaccent . Our replies are inline with your queries –
1.) Iam new to Multivendorx, Iam setting up my store. I created a test vendor to see how it works, The vendor dashboard looks good but the vendor store page in front end problem, The page doesn’t scroll down, there no scroll bar present at right side.
>>We have added a fix for this in our github. Please download the plugin from here https://github.com/multivendorx/MultiVendorX.git and follow these steps :
– Delete the installed MultiVendorX via wp-admin >> plugin
– Unzip the GitHub plugin
– Rename the folder as “dc-woocommerce-multi-vendor” and remove the master tag. Now, zip this folder again.
– Install this plugin on your site.
We will also add the fix in our next update .
2.) And your site is very hard to scroll pages, I can hardly notice the scroll bar on my right side, If i want to scroll top or bottom its difficult because of exact unknown position of scroll bar, please watch what happens enclosed attachment fyr. Request you to please use dark color scrollbar so i can browse the support forums or documentation easily.>>Sorry to hear that. We will fix this soon.
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June 12, 2023 at 9:48 PM #193262venkeyaccentParticipant
Hi, I have Installed the plugin as you told, and its working fine now, Thanks.
Also your site scrollbar is far better which also greatly improves UX 10 times than before.
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June 12, 2023 at 11:06 PM #193273NerdySupportExpert MoumitaKeymaster
Happy to help @venkeyaccent
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August 12, 2023 at 9:55 AM #195076Sangita Support SquadKeymaster
We are closing this thread. If you need help or face issue in future please open a new thread.
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The topic ‘Vendor Store Page scrolling issue-Front end’ is closed to new replies.