Vendor Verification – shows verification badge without being verified

Theme and Plugin Support

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    • #130239
      Kevin
      Participant

      On our marketplace we have vendors having the verification badge shown on their products and product pages without them actually being verified.

      We have only allowed ID verification in the backend but if the vendors also provide a social media link in their profile, they are somehow considered verified anyway.
      We do NOT have any custom code in our functions.php file to override the verification functionality for this to happen.

      Are we the only one experiencing this issue?
      Can a solution be made and pushed ASAP for this bug?

    • #130308

      Hi, thank you for getting in touch with us.
      We tried to recreate this on our end but didn’t face any such issues.
      Kindly share a video of the issue you are experiencing.
      Also create a staging site and share the admin, ftp access.
      Please note that do not forget to mark the response as private while sharing the access.

    • #130330
      Kevin
      Participant

      Alright, there is no issue anyway..

      Instead of just one entry in the usermeta database telling the vendor is verified, you have made it so there can be two different entries (‘_verify_vendor’ and ‘_vrified_vendor’) and only one need to be present and true.
      For simplicity and maintainability, it would have been better to just keep it simple and use a single entry for it.

      Anyway, you can close this issue.

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