Vendors coupon discount applies to another vendors proucts

WCMp Core

Tagged: Coupon

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- June 15, 2021 at 12:34 AM #123121
  
  webmaster.mid
  Participant
  
  Hi, we need a help with coupon creation
  
  Firt of all, see our plugin versions:
  WordPress: 5.7.2
  Woocommerce: 5.4.1
  WCMp: 3.7.4
  
  When a vendor creates a percentage coupon for a specific category, for some reason, the discount applies to every product in the cart, even if those products is from another vendors.
  
  As you can see in our print, we have two products from diferrent vendors:
  Prodct 1: teste seller 1 (vendor 1)
  Prodct 2: teste seller 2 (vendor 2)
  both products with the same category
  the coupon applied “sell1_Percent_50” was created by vendor 1 (50% discount) but it were applied to all cart
- June 15, 2021 at 1:32 PM #123137
  
  MVX Support Ninja
  Keymaster
  
  hello i hope you are doing well !!
  we have checked the flow on our end. As you can see from the attachment, the vendor “moumita” has added a percentage coupon “GET 100”.
  Now, we have added products of two vendors (see the video ) but the coupon has applied for the product belongs to “moumita” : https://www.loom.com/share/323331776d804af39076c70f0e184f21
  Can you please check the WooCommerce order details and see where the coupon has been added. Make sure that coupon is added by the vendor.
  Please keep us posted.
- June 22, 2021 at 11:33 PM #123556
  
  webmaster.mid
  Participant
  
  Hi Ninja
  actually I have added that coupon logged in as a vendor for dure.
  maybe we might facing another problem, propably related to membership.
  
  We updates all plugins on our test environment before post that reply
  first check our plugin versions
  
  WordPress: 5.7.2
  Woocommerce: 5.4.1
  WCMp: 3.7.4
  Membership: 2.3
  
  1° The vendor sucefully applied to a membership that allows “publish coupons” (Test Membership)
  (screenshot_1)
  (screenshot_2)
  
  2° Even with this, the vendo can’t publish coupon, just send to review (maybe thats the problem)
  505 parcentage discount
  restriction: some categories
  (screenshot_3)
  
  3° Marketplace must accept that coupon
  
  4° When we try to apply that coupon, that discount goes to every single product with the same category (from all vendors)
  
  I believe that when the coupon is approved by marketplace its ownership goes to marketplace himself.
  
  could you help us?
  can you test if yo ucan create and publish a coupon as a vendor an test that hypothesis?
- June 23, 2021 at 9:08 PM #123619
  
  NerdySupportExpert Moumita
  Keymaster
  
  @webmaster.mid, thanks for the detailed help.
  Our team will check this thoroughly and get back to you.
- June 24, 2021 at 4:21 PM #123658
  
  NerdySupportExpert Moumita
  Keymaster
  
  Hi, we tested the flow, i.e.
  – The vendor successfully applied to a membership that allows “publish coupons”
  – the vendor can publish coupon
  – that coupon is only applied on that vendor’s product
  
  As you can see in this video too : https://www.loom.com/share/7fbd1751cd134462a462d1b54ccf67ca
  
  Now that you are facing this issue, please create a staging site and share the admin, ftp access so we can check.
  While sharing the access, don’t forget to mark the response as private.
- June 29, 2021 at 11:58 AM #123926
  
  webmaster.mid
  Participant
  
  This reply has been marked as private.
- June 30, 2021 at 6:47 PM #123760
  
  webmaster.mid
  Participant
  
  This reply has been marked as private.
- July 1, 2021 at 4:58 PM #124116
  
  NerdySupportExpert Moumita
  Keymaster
  
  This reply has been marked as private.
- September 2, 2021 at 1:23 PM #127074
  
  MVX Support Ninja
  Keymaster
  
  We haven’t heard back from you for a while. We hope this issue is fixed, so we are closing this now.
  If you need any further help, please do open another thread.
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