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Vendor’s Product Categories (Bug?)

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Viewing 5 reply threads
  • Author
    Posts
    • #251206
      donald_punk
      Participant

      I think, I did experience a bug. At least on my website the sidebar widget for vendors isn’t working correct (anymore).

      When you have a vendor with more products that you can switch with the pagination in the vendor archive listing and then go to a link in the sidebar, you get an error 404 (page not found)

    • #251209

      Hi there,

      We’re sorry to hear that you’re experiencing this issue.

      We have checked the flow on our end, but we were unable to reproduce the problem you described. For your reference, you can view our test recording here:
      https://www.awesomescreenshot.com/video/48276558?key=c4403b60f29707d2fc88ad195400af15

      If you are referring to a different scenario, we would appreciate it if you could share a detailed video demonstrating the exact flow where the issue occurs. Additionally, if possible, please provide access to a staging site where the issue can be replicated, so that we can review the setup on your end and assist you more accurately.

      When sharing any access details, please remember to mark your reply as private.

      We look forward to hearing back from you.

    • #251207
      donald_punk
      Participant
      This reply has been marked as private.
    • #251213
      donald_punk
      Participant

      I don’t know, if you got my second message, which i did set on private.

      My Vendors page is called https://punkrock-shop.com/dealer/xyz
      When you switch between the pages of the products the link changes to e.G.:
      https://punkrock-shop.com/dealer/xyz/page/3/

      When you go from there to a category (e.G. Deko) the URL changes to
      https://punkrock-shop.com/dealer/xyz/page/3/?category=deko

      Usually the link should be https://punkrock-shop.com/dealer/xyz/?category=deko

      I think, there shouldn’t be this part in the URL: /page/3
      Why do I have this part? Is it coming from the woodmart theme?

    • #251223

      Hi there,

      Thank you for sharing the details of the issue.

      We followed the steps you mentioned and were able to reproduce the same behavior on our end. We have logged this issue on our GitHub repository and informed our development team accordingly.

      Once the fix is implemented, we will keep you updated right away. In the meantime, you may also track the progress of this issue here:
      https://github.com/multivendorx/mvx/issues/1039.

      Please feel free to reach out if you have any further questions or need assistance.

    • #252286

      We’re happy to inform you that this issue has been resolved in our latest version. Kindly update the MultiVendorX plugin on your end and verify if everything is working as expected.
      We will be closing this thread for now. If you experience any issues with the current version, please feel free to create a new support thread, and we’ll be glad to assist you.

Viewing 5 reply threads
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