Banner Logo

Be a part of the family: Connect, Receive Support,
Contribute, and Reap Abundant Rewards!

Join our Community

VENDORS/PRODUCTS SEARCH

General Marketplace Discussion (User’s interaction forum)

Tagged: 

Resolved
Viewing 5 reply threads
  • Author
    Posts
    • May 18, 2021 at 6:44 AM #121814
      Ximena Servin
      Participant

      Hello

      When I go the search bar on my website, and type the exact name of a vendor or a product, no results are found. How can I fix this? It is very unhelpful for any website

      Thank you in advance!

    • May 18, 2021 at 11:53 AM #121822
      NerdySupportExpert Moumita
      Keymaster

      Hi @Ximena Servin, sorry to hear that. It seems like there might be some issue with your site.

      Just to be sure, can you please share a video capture of this issue so we can help you out.

    • May 20, 2021 at 8:17 AM #121915
      Ximena Servin
      Participant

      Of course, please see attached

      As you can see on the video, when I search for a vendors name on either search bar, it won’t come up (some products do)

      Also, the drop down menu I have that displays the vendors does not scroll down so it is not possible to see all of them

    • May 20, 2021 at 8:53 AM #121916
      Ximena Servin
      Participant

      Sorry you can see the video here: https://we.tl/t-r8MxkrM9ty

    • May 20, 2021 at 4:11 PM #121931
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • July 24, 2021 at 9:25 AM #125348
      MVX Support Ninja
      Keymaster

      Hi, we haven’t heard back from you for a while. We presume this issue has been fixed.

      Please open another thread if you need any further help

  • Author
    Posts
Viewing 5 reply threads

The topic ‘VENDORS/PRODUCTS SEARCH’ is closed to new replies.