[Michael McHugh]

Hi,

So it seems that WCMp is very Vendor centric—as would be expected—in that, the Vendor is always the Seller of the product, and when using WCMP Stripe Marketplace, the Order info always seems to show up in the Vendor’s Stripe account and the Site Admin’s Strip account only shows “Collected Fees”, regardless of whether the module is set to Admin Fees or Commissions.

In both cases the order Payment Info is always in the Vendor Stripe account, and thus the Stripe fees and taxes are as well.

In our case, the Store Admin is always the seller, and the Vendors are really just a “Fulfillers” of the products, so ideally we’d like the Store Admin Stripe account to always get all the order Payment Info and to receive all the Stripe fees and taxes, and the Vendor would only get the commission, and shipping, if they are set to be the ones shipping.

Is this doable? I thought that when switching it to Admin Fees, the Order info would show up in the Store Admin’s Stripe account, but it seems the only thing that switched was the amount of the commission—i.e. the commission was withheld and the Vendor got the bulk of the sale price, but the rest of the order info (Payment) was still in the Vendor account, and not in the Store Admin’s Stripe account.

Is there a setting that flips this? Again, we’d like the Store Admin Stripe account, and thus the Store Admin to always be the seller of the products, and not the Vendor.

So again, our goal is for the Store Admin Stripe account to get:

Store Admin Stripe account
– All Payment info
– Item price less commission
– Taxes
– Stripe Fees

Vendor Stripe Account:
– Item commission
– Shipping charges (if set to go to Vendor)

Is this doable somehow?

I guess we could always flip it around, and make the Store Admin the “Fulfiller” and the Vendor the store Owner/Seller, but that falls apart if there’s ever more than one “Fulfiller” needed, but that’s a secondary issue.

Please advise.

Thanks,
Michael

[NerdySupportExpert Moumita]

Michael, can you please share the screenshot of this i.e.

Store Admin Stripe account
– All Payment info
– Item price less commission
– Taxes
– Stripe Fees
Vendor Stripe Account:
– Item commission
– Shipping charges (if set to go to Vendor)

Also, let us know what type of charge are you using so we can assist you accordingly.

[Michael McHugh]

To reiterate, we are setting up individual print fulfillment sites for Artists and Photographers (Site Admin). In most cases, we (DF) will be doing all the fulfillment, so we thought we’d be the Vendor.

Hopefully the screenshot attached offers more clarity on what we were hoping could initially happen.

Basically, we’re trying to figure out of it’s possible to have all orders’ Payment info go into the Site Admin’s Stripe account, and the not the Vendor’s—which in our case is just Fulfillment—and should just gets the commission + shipping.

Taxes would ideally go to to the Site Admin’s Stripe account, and Stripe Fees would also be deducted from the Site Admin’s Stripe, not the Vendor’s (DF). This would be the way described above:

——— OPTION A ———

Commissions scenario with Fulfiller as Vendor (DF):

Store Admin Stripe account (Artist):
– All Payment info
– Item price less commission
– Taxes
– Stripe Fees

Vendor Stripe Account (DF):
– Item commission
– Shipping charges (if set to go to Vendor)

The alternative it seems is that we invert it, and make our Stripe account (the Fulfiller), and the Artist the Vendor, and we keep the Shipping + an Admin Fee-based Commission, and send the tax to the vendor.

I’m just trying to understand which way would work better. I’m leaning towards the latter,

i.e. DF would be the Site Admin/Fulfiller and the Artist Photographer would be the Vendor, using Admin Fees, so it would be:

——— OPTION B ———

Admin Fees scenario with Fulfiller as Site Admin (DF):

Store Admin Stripe account (DF):
– Item commission
– Shipping charges

Vendor Stripe Account:
– All Payment info
– Item price less commission
– Taxes
– Stripe Fees

Does this make sense? I guess I just need to confirm if option A is possible, or if option B is the way to go.

Thanks,
Michael

[Michael McHugh]

A secondary question is can these options be set per vendor? Or can these ONLY apply to ALL vendors?

* Tax: Transfer the tax collected (per product) to the vendor.

* Shipping: Transfer shipping charges collected (per product) to the vendor.

How does the Vendor setting of allowing them to set their own shipping affect this shipping setting at the Admin level?

-Michael

[NerdySupportExpert Moumita]

Hi, as per the flow the tax, commmission or even shipping cost can’t show in a seperate parameter in stripe details. For that you need to use WCMp >> Commission csv data.

Now, as admin will keep the tax amount, then simply disable “tax” via WCMp >> Settings >> Payment.

This way admin will receive his commission and tax. vendor on the other hand will receive his commission + shipping.
If you enable vendor shipping, then vendor can also configure their own shipping rate.

[Michael McHugh]

>> For that you need to use WCMp >> Commission csv data.

There is no menu item under WCMp called “Commission csv data”. Nor in WCMp >> Commissions do I see “csv data” anywhere.

Please elaborate.

> > Now, as admin will keep the tax amount, then simply disable “tax” via
> > WCMp >> Settings >> Payment.
> >
> > This way admin will receive his commission and tax. vendor on the
> > other hand will receive his commission + shipping. If you enable
> > vendor shipping, then vendor can also configure their own shipping
> > rate.

So this would apply to OPTION A that I outlined above? The problem is the “Payment Info” in Strip goes to the vendor in that case (DF). We need the Artist to get that, which is Why I think we need to go with OPTION B, and we’d switch the Tax to go to the Vendor as that would be the Artist in that case, and we, DF as the Site Admin would keep the shipping.

I didn’t see an answer to my second question about whether we could enable “Transfer shipping charges collected (per product) to the vendor.” on an individual Vendor basis. Is that what is supposed to happen when vendor shipping is enabled? In that case, if it’s enable, but no rates are defined, will it use the Shipping Calculated by our ShipStation plugin?

[NerdySupportExpert Moumita]

Michael, our replies are inline :

– There is no menu item under WCMp called “Commission csv data”. Nor in WCMp >> Commissions do I see “csv data” anywhere.

>> I was referring to this settings: https://prnt.sc/kNMLk8c4dNve

The reason I recommended this is because we can’t change the details in stripe.

So from here, you can see the commission break up.

– we could enable “Transfer shipping charges collected (per product) to the vendor.” on an individual Vendor basis.

>> For this, enable global “shipping” payment via WCMp >> Settings >> Payment and then you can disable shipping payment per vendor via Users >> vendor and select that vendor and enable the ‘Withhold Shipping” option.

FYI, there is a bug with this settings. We will fix this in our next update.
You can track the progress if this issue from here https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/issues/1050

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