[2ki]

Good morning.

After performing the update, a lot of things didn’t work anymore/
I looked in your forum and I was able to sort out some things.
But some problems still persist:
– we can no longer write articles (img1 – old version). Not visible in the new version
– the description and short description fields are invisible (img2) (for “tags” is good)

Attachments:

1. 

   img1.jpg
   

2. 

   img2.png
   

[NerdySupportExpert Moumita]

Hi @2ki, please make sure you are using the latest version of MultiVendorX i.e. 4.0.10

We have fixed the issue there, regarding the add product page.

Also, for this issue “we can no longer write articles”, can you please translate the page into English and share again.

[2ki]

This reply has been marked as private.

[2ki]

This reply has been marked as private.

[NerdySupportExpert Moumita]

@2ki, first of all, you are using an older version WCMp. Our current version is MultiVendorX.

The fields you are using are not default fields of WCMp. You are using some code or any developer has added them.
So please check which code is adding this and modify that.

[2ki]

This reply has been marked as private.

[2ki]

Old version

Attachments:

1. 

   Screenshot-2023-02-28-at-16-10-21-Tableau-de-bord-du-vendeur-Weseemba.png
   

[sangita]

As we have told you earlier, the setting you are talking about is not a default field in WCMP or not even in MultiVendorX. You may have added any custom code or any developer has added them . Kindly check that code and modify it accordingly.
Please keep us posted.

You can check the older version of WCMp from here : https://downloads.wordpress.org/plugin/dc-woocommerce-multi-vendor.3.8.12.zip, you can see there is no field for add post.
Please do check the custom code, you might had added them using code.

[2ki]

Good morning.
I want to apologize for this mistake. Indeed it was added by another plugins, WP User Frontend:
https://wedevs.com/docs/wp-user-frontend-pro/integrations/wc-marketplace/

[sangita]

Thanks for informing . I would suggest you contact the responsible plugin for this issue.
Just to keep you posted, we will soon add this option for vendors to add articles via MultiVendorX pro.

[2ki]

One last thing please,

I would like not to give the possibility to the seller to choose what type of banner he wants.
I would like there to be only the “static image” and “slider”.

THANKS

Attachments:

1. 

   image.png
   

[NerdySupportExpert Moumita]

Hi, this option is already available in our latest version i.e. 4.0.10, as you can see here : https://prnt.sc/wWMc7b5u92pT

[2ki]

Hi,

I don’t know if we understood.
I do not want to offer sellers the “Store Banner Type” slider and video.
I only want the static image.

It’s possible ?

[NerdySupportExpert Moumita]

@2ki, our team will provide the code to remove this.

[promita]

@2ki, In order to remove those types you can override the shopfront.php file in your current active theme and remove line no 32 and 33.

[2ki]

Merci beaucoup

[2ki]

1- I deleted the shop-front.php file in /plugins/dc-woocommerce-multi-vendor/templates/vendor-dashboard
2- I deleted the desired lines
3- I put the modified file in /themes/”current active Child theme”

Result nothing appears (image)

Does your solution work with a child theme?

Attachments:

1. 

   Screenshot-2023-03-03-at-13-16-08-Tableau-de-bord-du-vendeur-Weseemba1.png
   

[NerdySupportExpert Moumita]

@2ki, the above code is for MultiVendorX.
In that case, please share a temporary admin, FTP access.
While sharing the access, don’t forget to mark the response as private.

Also, before giving access, take the backup of the site.

[2ki]

This reply has been marked as private.

[NerdySupportExpert Moumita]

Hi @2ki, thanks for the access.

Our team will check, kindly provide us some time.

[GeekyCoder Abhirup]

2ki, we are not able to access the pages https://prnt.sc/SkS2mKU6enA4

[2ki]

This reply has been marked as private.

[NerdySupportExpert Moumita]

Hi, sorry but I am not able to access the backend https://prnt.sc/NCrDXF3Qnvr6

Can you please check.

[2ki]

This reply has been marked as private.

[NerdySupportExpert Moumita]

Hi, we are sorry, but still getting this page https://prnt.sc/a-m8KHQbtjbs

[2ki]

This reply has been marked as private.

[2ki]

This reply has been marked as private.

[2ki]

This reply has been marked as private.

[2ki]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[2ki]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[promita]

Hi @2ki, We fixed the issue in your site. Please check.

[Author]

Posts