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WE NEED THAT CUSTOMERS DO NOT ACCESS SELLERS DATA

General Marketplace Discussion (User’s interaction forum)

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    • #117066
      calzadium.com
      Participant

      Dear Ladies and Gentlemen,

      On this occasion, we are writing to you, to let me know how we can prevent Sellers from sending the “Customer Service Details”. That is to say, what we need is that the buyer client only have our contact information, either by email, by phone, etc …, in this way, the buyer client can contact us, and we in turn, we will solve the problem, or we will let the Seller know, but always being controlled by Calzadium.

      Yours Sincerely,

      Ricardo Trenado
      Calzadium.com

    • #117116

      Hello Calzadium,

      Thank you for reaching out to us.

      As per your requirement, you can enable this functionality from admin dashboard >> WCMp >> settings >> as you can see here (https://prnt.sc/10g0lp6)

      Kindly let us know if you need any further assistance.

    • #117132
      calzadium.com
      Participant

      Dear Ladies and Gentlemen,

      I’m sorry to waste your time with such simple matters, but unfortunately I couldn’t find a way to do it.

      It’s a pleasure to work with you.

      I want to take this opportunity to thank you for helping me solve the problem.

      Yours Sincerely,

      Ricardo Trenado
      Calzadium.com

    • #117135

      Thank you for the update. We are closing this thread for now. If you need any further help, just open another thread.

      Also, I hope you are satisfied with our assistance and plugin. A 5/5 review here- https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post , would be a great way to share your experience with others.

      This motivates us to continue providing the best experience possible and also helps others know how WC-Marketplace can make their life easier.

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