Banner Logo

Be a part of the family: Connect, Receive Support,
Contribute, and Reap Abundant Rewards!

When deleting vendor, products remain

Theme and Plugin Support

Resolved
Viewing 3 reply threads
  • Author
    Posts
    • #114882
      James Townsend
      Participant

      Hello,

      When deleting a vendor all their products remain.

    • #114884
      James Townsend
      Participant
      This reply has been marked as private.
    • #114979

      Hello,

      Thank you for reaching out to us.

      We have tested it at our end and it is working at our end.

      It seems to be some theme/plugin conflict. May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
      Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

      If the issue still exists then kindly share a video by recreating the issue at your end so that we can guide you more efficiently.

    • #119131

      We have not received any update from you for a long. Hope this ticket is already been resolved.

      We are now closing this ticket. Kindly create a new one if you need any further help.

Viewing 3 reply threads

The topic ‘When deleting vendor, products remain’ is closed to new replies.