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February 24, 2021 at 11:05 PM in reply to: Multiple Improvements for Packing Slip Formatting #116404Andrew AustinParticipant
This modification to the php code is outside of my skillset. Is this something you can do?
At this point the plugin is not really usable because of the poor layout on the packing slip.
Andrew AustinParticipantOkay, thank you. This problem is urgent as it is preventing the launch of our marketplace. We appreciate the assistance you can provide.
February 24, 2021 at 8:52 PM in reply to: Issue: Parent Order Failed -> Processing Doesn’t Sync #116396Andrew AustinParticipantOkay, thank you. This problem is urgent as it is preventing the launch of our marketplace. We appreciate the assistance you can provide.
Andrew AustinParticipantYes, that is what we want to do. Please see the attachment. Do you have a code that will remove only those two policy inputs but leave the middle one?
Andrew AustinParticipantIn the knowledge base article it says “If this field remains unchecked, admin will have to pay the vendors their commission manually everytime. If this field is enabled, the commission gets automatically disbursed and a new set of fields are opened asking you to Set Schedule for the disbursal period.”
I would like it to automatically disburse, but it is not doing so.
Andrew AustinParticipantThat worked, thank you!
Andrew AustinParticipantI just attempted your troubleshooting steps, I switched to a default theme and disabled all plugins except: WooCommerce, WCMP, WCMP AFM, and Stripe.
I was able to reproduce the issue still, it does not appear to be a plugin or theme conflict.
Andrew AustinParticipantPerfect, thank you! That worked.
Andrew AustinParticipantPlease see the attached screenshot. What does that setting do?
February 22, 2021 at 7:30 PM in reply to: Issue: Parent Order Failed -> Processing Doesn’t Sync #116152Andrew AustinParticipantThank you for the reply. I have attached my video to this reply in case you are unable to view my link.
I just attempted your troubleshooting steps, I switched to a default theme and disabled all plugins except: WooCommerce, WCMP, WCMP AFM, and Stripe.
I was able to reproduce the issue still, it does not appear to be a plugin or theme conflict.
Andrew AustinParticipantWe would like to remove the vendor’s ability to see or choose those order statuses (crossed out in pink in my screenshot).
Andrew AustinParticipantI apologize that you are unable to view the screenshot. I am not sure why that is happening. I have attached my screenshot directly to this reply.
Andrew AustinParticipantSorry about that, I have attached the video to this reply.
Andrew AustinParticipantHmm, sorry about that. I have attached it directly to this post.
Andrew AustinParticipantI am using the WCMp Stripe Marketplace add-on only to allow for the creation of Stripe Express Connected vendor accounts for payout. I am not using it for payment processing or real-time split payments. (See this screenshot for details.)
Could you please clarify what you mean by “Now, if you are not using WCMp Stripe marketplace addon plugin, then the admin has to send the commission amount manually to the vendor as per the disbursement scheduled by him.”
Does this setting not automatically disburse commission? Maybe I am misunderstanding it’s function.
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