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Jane VennersdorfParticipantThis reply has been marked as private.Jane VennersdorfParticipantThis reply has been marked as private.Jane VennersdorfParticipantThis reply has been marked as private.Jane VennersdorfParticipantThis reply has been marked as private.Jane VennersdorfParticipant
Hi,
i uploadet the plugin file the other day but i still have problems,vendors still get thrown to pending vendor after 1 month even though they have 2 month trial.
And they also become pending vendor even after trial ends and they have payedJane VennersdorfParticipantBut the plan didnt expire, the first month was just gone and then they were all set to pending vendor as if they didnt pay.
until now i went to the database and manually set next payment date one month more ahead and then approved the vendors again because i thought it was a trial issue, but now i see actually also vendors that have payed still becomes pending vendors and next payment date is not updated.
this is getting frustrating
Jane VennersdorfParticipantThis reply has been marked as private.Jane VennersdorfParticipantHi,
it was already updated, i have also tried to create a new membership product now, but the issue is the same.
even though i have set 2 month trial, next payment date is set to 1 month after in the DATABASEJane VennersdorfParticipantAny updates on this?
Jane VennersdorfParticipantHi again,
i think you misunderstand me, the problem is not with payments or with stripe, the problem is with the dates when having 2 months trial.
Because after ONE month the vendors are being put to pending vendors, but in Stripe the payment is not coming until 2 months because there is 2 months trial.And in the database the Next payment date table is only set 1 month after purchase even though there is 2 months trial.
Jane VennersdorfParticipantHey, i see now thanks 🙂
i thought this would make the loading time for this page better, but it still takes almost 20 seconds to load the memberships page.
Is there anything i can do to reduce load time?Jane VennersdorfParticipantShould i give you access to be able to perform this?
it doesnt seem to have helped with latest updatesJane VennersdorfParticipantHey again,
I found that if i delete their stripe id through the database they were able to buy another membership, perhaps the cancel subscription function should remove the stripe id from members in the database?
i want them to also start their trial over so i am also editing the trial pack used through the database, and it seems to be working
Jane VennersdorfParticipantThank you very much, this even worked on existing memberships 🙂
Jane VennersdorfParticipantThe file permission is not set so viewers can download 🙂
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