Madalina

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  • in reply to: Admin name displayed instead of vendor name #113656
    Madalina
    Participant

    It seems that the problem has been solved previously, why you don’t just share the code here from this thread? https://multivendorx.com/support-forum/topic/invoice-requires-vendor-name-part-2/ So they can be accesible to other users who have the same issue as me.

    in reply to: Admin name displayed instead of vendor name #113552
    Madalina
    Participant

    So what’s the point for the admin to see his details there? The vendor is the one selling on the website, so his details should be there and not the admin’s. The admin should be able to see the same invoice as the vendor and customer do, with the vendor’s details as sold by. The customer’s invoice shows the admin details and not the vendor’s. I ran into another support ticket by another user who has the same issue as me: https://multivendorx.com/support-forum/topic/invoice-requires-vendor-name-part-2/ and it seems that you solved the issue.

    I’ve tried adding a custom code but I can’t find a way around it to make it work. If this is not possible to achieve I’ll request a refund for it as it’s not working as expected.

    Regards,

    in reply to: Admin name displayed instead of vendor name #113113
    Madalina
    Participant

    Hey, thanks for your reply

    Basically, I’m in the Admin dashboard, I open a Sub-order I go to the PDF Invoice tab on the right-hand sight of the screen. Here I click on “For order” and then on the “PDF Invoice” button. The PDF opens up and instead of seeing the vendor name where it says “Sold by” I only see the website name. Please see print screens with what I’m referring to: https://prnt.sc/whl2vc and https://prnt.sc/whl6x8

    My question is, could you please help me out to amend the necessary template that will give me the Vendor name instead of the website name on the PDF? I want for the Admin to see the same information as the Vendor on the PDF

    Many thanks,

    in reply to: Admin name displayed instead of vendor name #113111
    Madalina
    Participant

    Hey, thanks for your reply

    Basically, I’m in the Admin dashboard, I open a Sub-order I go to the PDF Invoice tab on the right-hand sight of the screen. Here I click on “For order” and then on the “PDF Invoice” button. The PDF opens up and instead of seeing the vendor name where it says “Sold by” I only see the website name. Please see print screens with what I’m referring to: https://prnt.sc/whl2vc and https://prnt.sc/whl6x8

    My question is, could you please help me out to amend the necessary template that will give me the Vendor name instead of the website name on the PDF? I want for the Admin to see the same information as the Vendor on the PDF

    Many thanks,

    in reply to: Admin name displayed instead of vendor name #113114
    Madalina
    Participant

    Hey, thanks for your reply

    Basically, I’m in the Admin dashboard, I open a Sub-order I go to the PDF Invoice tab on the right-hand sight of the screen. Here I click on “For order” and then on the “PDF Invoice” button. The PDF opens up and instead of seeing the vendor name where it says “Sold by” I only see the website name. Please see print screens attached with what I’m referring to

    My question is, could you please help me out to amend the necessary template that will give me the Vendor name instead of the website name on the PDF? I want for the Admin to see the same information as the Vendor on the PDF

    Many thanks,

Viewing 5 posts - 1 through 5 (of 5 total)