Mobile issues

WCMp Mangopay Marketplace

• Author
  Posts
• • September 21, 2022 at 12:25 AM #142091
    estebanchinchilla99

    Participant

    Hello,

    There’s an issue where the mobile version is not optimized when going to a Vendor’s page to see the Products and Policies section.
    It’s cut off on the right side so you can’t see the full page and you can’t scroll right to see the content either.

  • September 21, 2022 at 12:28 PM #142112
    NerdySupportExpert Moumita

    Keymaster

    Hi @estebanchinchilla99, we didn’t find any such issue on our end with the default woocommerce theme like twenty.

    So it seems like some theme issue. please check whether you are getting the same issue in our other pages.

  • September 21, 2022 at 1:20 PM #142119
    estebanchinchilla99

    Participant

    I see. Is there any kind of code I can try to fix this?

  • September 21, 2022 at 6:12 PM #142131
    NerdySupportExpert Moumita

    Keymaster

    @estebanchinchilla99, if this is a theme issue, then the theme author will be able to help you out better.

    If they need any help from us, let us know.

  • September 21, 2022 at 11:48 PM #142148
    estebanchinchilla99

    Participant

    I had this same issue on desktop and one of your colleagues was able to resolve the issue in this ticket: https://multivendorx.com/support-forum/topic/vendor-storefront-not-showing-full/

    Could you please double check?

    Thank you

  • September 22, 2022 at 10:04 PM #142171
    NerdySupportExpert Moumita

    Keymaster

    @estebanchinchilla99, We need small information, are you facing the same issue for category or tax pages?

  • September 22, 2022 at 10:21 PM #142174
    estebanchinchilla99

    Participant

    I don’t have that problem in the category pages

  • September 23, 2022 at 8:26 PM #142209
    NerdySupportExpert Moumita

    Keymaster

    @estebanchinchilla99, then share the temporary admin, ftp access so we can check.
    While sharing the access don’t forget to mark the response as private.

  • September 30, 2022 at 12:26 AM #142412
    estebanchinchilla99

    Participant

    This reply has been marked as private.
  • September 30, 2022 at 3:56 PM #142429
    NerdySupportExpert Moumita

    Keymaster

    This reply has been marked as private.
  • October 13, 2022 at 5:55 AM #142836
    estebanchinchilla99

    Participant

    https://embraceclub.com

  • October 13, 2022 at 11:32 PM #142862
    NerdySupportExpert Moumita

    Keymaster

    Hi, as you can see the access is still not working, please check : https://fluvid.com/videos/detail/4eo6QUjZeatOV2wVD

  • October 13, 2022 at 11:52 PM #142863
    estebanchinchilla99

    Participant

    This reply has been marked as private.
  • October 16, 2022 at 12:06 PM #142922
    NerdySupportExpert Moumita

    Keymaster

    This reply has been marked as private.
  • October 19, 2022 at 4:29 PM #144013
    NerdySupportExpert Moumita

    Keymaster

    @estebanchinchilla99, add this css to your theme’s style.css to fix this issue :

    .wcmp-productImg .gray .img-fluid {
        height: 50px;
        width: 50px;
    }

    Copy
  • October 20, 2022 at 1:15 AM #144399
    estebanchinchilla99

    Participant

    Hi,

    I tried adding that css, however it doesn’t seem to be working.
    My theme has three style.css files, one in the main theme directory, another one inside css > src subfolder, and another one in css > build.

    I tried all three but it still isn’t working.

  • October 21, 2022 at 6:17 PM #144727
    NerdySupportExpert Moumita

    Keymaster

    This reply has been marked as private.
  • October 21, 2022 at 7:45 PM #144748
    NerdySupportExpert Moumita

    Keymaster

    This reply has been marked as private.
  • October 22, 2022 at 7:08 AM #144807
    estebanchinchilla99

    Participant

    Thanks a lot, that worked.
    Just FYI, had to modify the code writing for it to work:

    @media screen and (min-width: 320px) and (max-width: 768px) {
    .column-class {
    width: 90%;
    margin: 0 auto !important;
    word-break: none;
    }
    }

  • October 22, 2022 at 12:35 PM #144861
    NerdySupportExpert Moumita

    Keymaster

    Great to know that @estebanchinchilla99
    I hope you are satisfied with our assistance and plugin. A 5/5 review here- https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post , would be a great way to share your experience with others.
    This motivates us to continue providing the best experience possible and also helps others know how WC-Marketplace can make their life easier.

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