[kristinubute]

Hi

I’ve bought the paid version.

The “Add to Cart” buttons are still displaying on the Shop pages, even though in the settings I have NOT Enabled Add to cart button. Why would it still be showing?

Quite a few things not working after settings changed.

I cannot see the “Add to Enquiry” button on Shop pages (still showing “Add to Cart”) button …
I cannot see the “Add to Enquiry” button on the Single Product Page – NO button there at all now after enabling your plugin.

Do I have to do some CSS code to get the button viewing possibly?

Please if you can help urgently as I need to get this sorted in the next 5 hours for client as I’ve disabled the client website that was live and I have to get this fixed urgently.

How long is your support for paid plugin to reply please?
Thanks
Kristin

[kristinubute]

I’m using Divi Theme. I’ve tried a general theme and same issue.

My client site also has variations in each product also.
I need to be able to have Multiple product enquiries in the Cart, as clients will want to enquire about 4 or 5 products at the same time so need to be able to add them all into the Enquiry cart.

Thanks
Kristin

[NerdySupportExpert Moumita]

Kristen, our team has replied you over this thread https://multivendorx.com/support-forum/topic/is-my-paid-plugin-still-active-i-see-still-pending-payment/#post-192340

[Sangita Support Squad]

There is no such issue on our end . Kindly check the video https://watch.screencastify.com/v/CdMDSxMnIXzzcpbJz7bj . There might be some theme/plugin conflict on your end . Kindly deactivate all the plugins except WooCommerce , Product catalog enquiry and Product Catalog Enquiry Pro and check again .

[Sangita Support Squad]

It’s been long and we have not heard back from you. We presume your issue is solved now. We are closing this thread. If you need help or face issue in future please open a new thread.

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