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Advanced Report not loading with a lot of data

WCMp Vendor Frontend Reports

Resolved
Viewing 20 reply threads
  • Author
    Posts
    • February 9, 2023 at 4:58 PM #180127
      MaxenceTP
      Participant

      Hello,
      I want to reopen this thread : https://multivendorx.com/support-forum/topic/timeout-on-loading-page/
      The bug is still present in the latest version of MVX.
      Can you please check ?

    • February 15, 2023 at 10:04 AM #180265
      NerdySupportExpert Moumita
      Keymaster

      @MaxenceTP, sorry for the inconvenience, somehow that thread got resolved.

      As shared on that thread, we need your live site’s clone to debug this issue.

      Also, we released an update last day, where we have added support for all stripe modules.

    • February 28, 2023 at 4:31 AM #185213
      MaxenceTP
      Participant
      This reply has been marked as private.
    • February 28, 2023 at 4:32 AM #185214
      MaxenceTP
      Participant
      This reply has been marked as private.
    • February 28, 2023 at 4:33 AM #185215
      MaxenceTP
      Participant
      This reply has been marked as private.
    • February 28, 2023 at 5:26 PM #185702
      Sangita Support Squad
      Moderator

      @MaxenceTP our team is debugging the issue .
      kindly provide them with some time . We will surely keep you posted.

    • February 28, 2023 at 10:28 PM #186470
      Raju The Cool Guy
      Keymaster

      Hi,
      We have added some modifications in your site. Please check.
      Thanks

    • March 3, 2023 at 10:27 AM #185210
      MaxenceTP
      Participant
      This reply has been marked as private.
    • March 3, 2023 at 10:27 AM #185211
      MaxenceTP
      Participant
      This reply has been marked as private.
    • March 6, 2023 at 6:31 PM #187525
      MaxenceTP
      Participant

      The page loads well but in the “Sales by product” tab the sales are not retrieved: https://prnt.sc/Yvh4AUiYoo8i
      There were orders at the beginning of January 2023.

      And how to hide the “Stock” tab?

    • March 7, 2023 at 12:40 AM #187544
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • March 7, 2023 at 8:17 PM #187598
      Raju The Cool Guy
      Keymaster
      This reply has been marked as private.
    • March 7, 2023 at 8:34 PM #187603
      MaxenceTP
      Participant

      About “Your server can’t loads multiple data at a time”, how to change that ?
      I can edit the apache2 configuration

    • March 9, 2023 at 11:31 AM #187684
      NerdySupportExpert Moumita
      Keymaster

      @MaxenceTP, as this is a server end issue, hence your server admin will be able to assist you with this.

    • March 9, 2023 at 9:42 PM #187733
      MaxenceTP
      Participant

      I’m the server admin, can you tell me more precisely what the problem is?

      I can slow down the loading time of the pages before timeout, but it’s not normal that a page takes more than 60 seconds to load, so I think the problem is somewhere else

    • March 10, 2023 at 12:56 PM #188084
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • March 22, 2023 at 3:36 AM #189633
      MaxenceTP
      Participant

      I can increase the load time, but it is not normal for a page to take more than 60 seconds to load even with a large database.
      I think your SQL queries are not optimized. Can you check where in your code the execution time is slow?

    • March 23, 2023 at 6:22 PM #189704
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • April 5, 2023 at 9:48 PM #190450
      MaxenceTP
      Participant

      Ok but the page takes several minutes to load, isn’t that normal?

    • April 6, 2023 at 1:27 PM #190464
      NerdySupportExpert Moumita
      Keymaster

      This is because you are loading a huge amount of data and your server is not able to fetch it.

    • June 14, 2023 at 12:47 PM #193371
      MVX Support Ninja
      Keymaster

      Hi,
      We haven’t heard back from you for a while. So, we presume this issue is resolved. So, we are closing this thread, if you need any further help, please open a new thread.

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