Advanced Report not loading with a lot of data

WCMp Vendor Frontend Reports

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- February 9, 2023 at 4:58 PM #180127
  
  MaxenceTP
  Participant
  
  Hello,
  I want to reopen this thread : https://multivendorx.com/support-forum/topic/timeout-on-loading-page/
  The bug is still present in the latest version of MVX.
  Can you please check ?
- February 15, 2023 at 10:04 AM #180265
  
  NerdySupportExpert Moumita
  Keymaster
  
  @MaxenceTP, sorry for the inconvenience, somehow that thread got resolved.
  
  As shared on that thread, we need your live site’s clone to debug this issue.
  
  Also, we released an update last day, where we have added support for all stripe modules.
- February 28, 2023 at 4:31 AM #185213
  
  MaxenceTP
  Participant
  
  This reply has been marked as private.
- February 28, 2023 at 4:32 AM #185214
  
  MaxenceTP
  Participant
  
  This reply has been marked as private.
- February 28, 2023 at 4:33 AM #185215
  
  MaxenceTP
  Participant
  
  This reply has been marked as private.
- February 28, 2023 at 5:26 PM #185702
  
  Sangita Support Squad
  Keymaster
  
  @MaxenceTP our team is debugging the issue .
  kindly provide them with some time . We will surely keep you posted.
- February 28, 2023 at 10:28 PM #186470
  
  Raju The Cool Guy
  Keymaster
  
  Hi,
  We have added some modifications in your site. Please check.
  Thanks
- March 3, 2023 at 10:27 AM #185210
  
  MaxenceTP
  Participant
  
  This reply has been marked as private.
- March 3, 2023 at 10:27 AM #185211
  
  MaxenceTP
  Participant
  
  This reply has been marked as private.
- March 6, 2023 at 6:31 PM #187525
  
  MaxenceTP
  Participant
  
  The page loads well but in the “Sales by product” tab the sales are not retrieved: https://prnt.sc/Yvh4AUiYoo8i
  There were orders at the beginning of January 2023.
  
  And how to hide the “Stock” tab?
- March 7, 2023 at 12:40 AM #187544
  
  NerdySupportExpert Moumita
  Keymaster
  
  This reply has been marked as private.
- March 7, 2023 at 8:17 PM #187598
  
  Raju The Cool Guy
  Keymaster
  
  This reply has been marked as private.
- March 7, 2023 at 8:34 PM #187603
  
  MaxenceTP
  Participant
  
  About “Your server can’t loads multiple data at a time”, how to change that ?
  I can edit the apache2 configuration
- March 9, 2023 at 11:31 AM #187684
  
  NerdySupportExpert Moumita
  Keymaster
  
  @MaxenceTP, as this is a server end issue, hence your server admin will be able to assist you with this.
- March 9, 2023 at 9:42 PM #187733
  
  MaxenceTP
  Participant
  
  I’m the server admin, can you tell me more precisely what the problem is?
  
  I can slow down the loading time of the pages before timeout, but it’s not normal that a page takes more than 60 seconds to load, so I think the problem is somewhere else
- March 10, 2023 at 12:56 PM #188084
  
  NerdySupportExpert Moumita
  Keymaster
  
  This reply has been marked as private.
- March 22, 2023 at 3:36 AM #189633
  
  MaxenceTP
  Participant
  
  I can increase the load time, but it is not normal for a page to take more than 60 seconds to load even with a large database.
  I think your SQL queries are not optimized. Can you check where in your code the execution time is slow?
- March 23, 2023 at 6:22 PM #189704
  
  NerdySupportExpert Moumita
  Keymaster
  
  This reply has been marked as private.
- April 5, 2023 at 9:48 PM #190450
  
  MaxenceTP
  Participant
  
  Ok but the page takes several minutes to load, isn’t that normal?
- April 6, 2023 at 1:27 PM #190464
  
  NerdySupportExpert Moumita
  Keymaster
  
  This is because you are loading a huge amount of data and your server is not able to fetch it.
- June 14, 2023 at 12:47 PM #193371
  
  MVX Support Ninja
  Keymaster
  
  Hi,
  We haven’t heard back from you for a while. So, we presume this issue is resolved. So, we are closing this thread, if you need any further help, please open a new thread.
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