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Bookings Which Requires Confirmation Issue

MultivendorX Pro

Resolved
Viewing 21 reply threads
  • Author
    Posts
    • April 29, 2023 at 5:22 AM #191525
      Chris
      Participant

      Hi support,
      It seems that there are some issues for Bookings. From what I’ve found, by navigating from Bookings > All bookings > Action, the structure is weird and I have deactivate all my custom css and it still showing the same structure as shown in https://prnt.sc/p6Y6dSsJ08af
      There is also no place for vendor to confirm the booking which requires confirmation. Plus, all the buttons is missing texts and direct vendors to the same page named All bookings.

    • April 29, 2023 at 5:23 AM #191526
      Chris
      Participant

      Besides, the View order in action part directs vendor to the order page but showing invalid order as shown in https://prnt.sc/LR7xP3lPTxe1

    • April 29, 2023 at 6:55 PM #191554
      NerdySupportExpert Moumita
      Keymaster

      @Chris, can you please share temporary admin, FTP access so we can check?

      Also, as you have many issues regarding booking, please share all of them here, so we can check all that at a go.

    • April 30, 2023 at 1:05 AM #191571
      Chris
      Participant
      This reply has been marked as private.
    • May 1, 2023 at 11:30 AM #191586
      Chris
      Participant
      This reply has been marked as private.
    • May 2, 2023 at 6:50 PM #191641
      NerdySupportExpert Moumita
      Keymaster

      @Chris, please share the site url.

      Also, can you share a video so we can follow this to recreate the issue.

    • May 3, 2023 at 3:48 AM #191654
      Chris
      Participant
      This reply has been marked as private.
    • May 3, 2023 at 3:48 AM #191655
      Chris
      Participant
      This reply has been marked as private.
    • May 3, 2023 at 3:49 AM #191656
      Chris
      Participant
      This reply has been marked as private.
    • May 3, 2023 at 10:41 AM #191660
      Sangita Support Squad
      Keymaster

      @Chris it would be really great if you can share the details of your staging site as we will have to deactivate plugins/theme for testing purpose .

    • May 3, 2023 at 8:45 PM #191679
      Chris
      Participant
      This reply has been marked as private.
    • May 3, 2023 at 8:45 PM #191680
      Chris
      Participant
      This reply has been marked as private.
    • May 4, 2023 at 12:57 PM #191701
      Sangita Support Squad
      Keymaster

      Hi @Chris
      Thanks for sharing the access to the staging site . We logged into your site and deactivated all the plugins except WooCommerce , MultiVendorX and MultiVendorX Pro . You can see in the video that the setting of coupon is working fine on your end https://watch.screencastify.com/v/Hx2ZZwTYqltWf5h5FkR7
      Kindly activate the plugins one at a time and identify which plugin is causing this issue .

    • May 4, 2023 at 9:06 PM #191731
      Chris
      Participant

      Hi,
      Thanks for the video. I’ve identify the culprit and resolve this notice issue. However, the WooCommerce Bookings part aren’t solved yet and seems like even with all the plugins deactivated, it’s still showing weird structure and textless button.

    • May 4, 2023 at 9:13 PM #191732
      Chris
      Participant

      There is also no place for vendor to confirm the booking which requires confirmation. Plus, all the buttons is missing texts and direct vendors to the same page named All bookings. Besides, the View order in action part directs vendor to the order page but showing invalid order. I’ll attached a video recording below

    • May 4, 2023 at 9:13 PM #191733
      Chris
      Participant
      This reply has been marked as private.
    • May 5, 2023 at 11:25 AM #191751
      Sangita Support Squad
      Keymaster

      Hello @Chris Our team is working on the fix for the issue .Hopefully we will release the fix for this issue by next week .
      No need to worry we will keep you posted.

    • May 6, 2023 at 1:50 PM #191815
      Chris
      Participant

      Alright, good luck & all the best. Do keep me posted as rental and booking is vital for me. Thanks.

    • May 8, 2023 at 3:54 PM #191856
      Sangita Support Squad
      Keymaster

      @Chris
      Not to worry . Our team has already added fixes for these issues with Bookings and rental . We have replied here https://multivendorx.com/support-forum/topic/rnb-quote-issue-for-rental-product/#post-191837 .
      Kindly check

    • May 28, 2023 at 8:18 PM #192533
      Chris
      Participant

      Noted with thanks.

    • May 29, 2023 at 10:57 AM #191653
      Chris
      Participant
      This reply has been marked as private.
    • May 29, 2023 at 1:25 PM #192594
      Sangita Support Squad
      Keymaster

      Hope your issues with bookings are solved now . We are closing this thread . If you face issue or need help in future please open a new thread .

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