[Joanna Maj-Dubińska NIP PL 1132767029]

The seller started the process of connecting his account to Stripe but didn’t complete it. He sees a message in his seller dashboard saying “Connect your account to Stripe,” but there’s no link or way to do so. How can he connect his account to Stripe now?

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[Sangita Support Squad]

Hi there,

Thank you for reaching out to us.

To connect a Stripe Connect account and receive payments, the vendor can follow these steps from their dashboard:
Dashboard → Store Settings → Billing

From there, they simply need to choose Stripe Connect from the dropdown and complete the connection process.

For detailed guidance, please refer to our documentation here https://multivendorx.com/docs/knowledgebase/stripe-connect/.

Now may I know where your vendor is getting the message “Connect your account to Stripe,” once we will have the details we will be able to assist you further.

[Joanna Maj-Dubińska NIP PL 1132767029]

You’re right! Thanks! I couldn’t find it!

[Sangita Support Squad]

Hi there,

No worries at all-glad we could help!

If you need any further assistance or have any other questions, please feel free to reach out anytime. We’re always here to help.

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