[Nathan Wolhendler]

Can can the vendors set a flat delivery fee instead of shipping?

[Sangita Support Squad]

Hello @Nathan Wolhendler
The shipping charge is the delivery fee that the vendor charges from the customer.
If you want your vendors to charge a global shipping/delivery fee from the customer, then from the vendor dashboard the vendors can add a fixed flat rate by themselves (https://tinyurl.com/yp5wuwdo) to charge from the customer without adding different shipping methods.

[Nathan Wolhendler]

how can we change this to say delivery

[Nathan Wolhendler]

Which module is this?

[Nathan Wolhendler]

I see it in the shipping zone, but it is very confusing for the end user to figure out. I want the flat delivery option for vendors to just set a flat delivery fee, is there a way to do this?

[Sangita Support Squad]

Nathan, I would recommend you to check our document https://multivendorx.com/docs/knowledgebase/shipping-by-zone/
This will guide you with this. If you need any further help, do let us know.

[Nathan Wolhendler]

I read through the documentation and implemented it, but for my end user its confusing, they are not shipping by zone, they only offer local delivery. Is there a way to do this?

[NerdySupportExpert Moumita]

@Nathan, in order to assist you further we need to know by Local Delivery what are you referring here?

Because with zone wise shipping vendor can select their nearest zone/city etc.

We will be waiting for your reply.

[Nathan Wolhendler]

I don’t want there to be zones because they are not shipping they offer local delivery depending on their location. Its mom and pop neighborhood shops selling on my platform. I just want a flat or preferably variable delivery option, thats easy for the end user

[Sangita Support Squad]

@Nathan WolhendlerAs mentioned previously, in order to add a shipping method, you must first choose a zone and then associate a corresponding shipping method with it. However, if you wish to add a shipping method without specifying a shipping zone, you’ll need to implement this custom functionality on your own using custom code.
Alternatively, you may opt for a third-party plugin that supports your desired workflow and ensure its compatibility with MultiVendorX.

[Nathan Wolhendler]

I see after much work that this ca work for me if I change titles and instruction, can you let me know which file this code is in so I can update in a child theme on my side?

[Sangita Support Squad]

Kindly share some screenshots showing where you want to change the title and instruction so that we can provide you guidance accordingly.

[Nathan Wolhendler]

1.Wherever it says Shipping I want it to say Shipping / Delivery. (left nav, banner, buttons…)
2. Instead of shipping by Zone I want it to say Shipping / Delivery Options
3. On the drop-down to change the wording, not sure yet what they will be
4. Under the eye to write Add delivery / shipping method, or change it to a plus, because it’s currently confusing for the user.
Screenshot are attached

Attachments:

1. 

   dropdown.png
   

2. 

   Delivery.png
   

3. 

   Shipping.png
   

[Sangita Support Squad]

@Nathan, Our replies are inline with your queries –
Whenever it says Shipping I want it to say Shipping / Delivery. (left nav, banner, buttons…)
2. Instead of shipping by Zone I want it to say Shipping / Delivery Options
3. On the drop-down to change the wording, not sure yet what they will be
>> For these you can simply use the loco translate plugin on your end and add translation according to your requirement.
You may follow our doc https://multivendorx.com/docs/knowledgebase/multivendorx-translation-guide/ for reference to translate MultiVendorX using the loco translate plugin.
4. Under the eye to write Add delivery / shipping method, or change it to a plus, because it’s currently confusing for the user.
>>You can make changes as per your requirement here vendor-shipping.php template file.
You may follow the below mentioned overriding path to override the template in your child theme
yourtheme/MultiVendorX/vendor-dashboard/vendor-shipping.php

[Sangita Support Squad]

Its been long and we have not heard back from you. We presume your issue is resolved now. We are closing this thread. If you need help or face issue in future please create a new support thread.

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