[ig]

Hi @Moumita, @Abhirup,  @Raju The Cool Guy

Great idea to have the new branded plugin MultivendorX, but similar to how you started WC marketplace you have not tested many things and compatibility with your and other plugins and themes.

We have been using WCMp for 5 years and fixed a lot of things in this period as you know, with yours and our custom code, translations, etc. We bought Advanced Frontend Manager, WCMp Advanced Vendor Report, Woocommerce Catalog Enquiry Pro, WooCommerce Vendor and Customers Conversation PRO [WooConvo PRO] for a better vendor and customer experience. 
All these plugins don’t work with MultivendorX and you are trying to present MultivendorX as a fancy update of WCMp?

If someone tries to update like we did, except the written things, we found:

– you forgot to migrate WCMp – MultivendorX plugin settings (payment blank values, default store front page etc.)
– no option to enable variable products in MultivendorX settings as we have here /wp-admin/admin.php?page=wcmp-setting-admin&tab=capabilities  
– Loco translated WCMp file doesn’t work with multivendorX
– Custom css classes and shortcodes are changed
– MultivendorX commissions on wp-admin shows only last 10 and csv export gives empty file
– WCMp custom snippets – code for product reviews (not just vendor review) provided by your team, product tabs, custom email notifications
– Vendor dashboard menu Knowledge base and files disappear /dashboard/vendor-knowledgebase/ with MultivendorX
– WC Enquiry Pro disappears on Vendor dashboard menu /dashboard/catalog-details/ with MultivendorX

This is not just an upgrade of the plugin WCMp…MultivendorX is a new plugin!

We have to downgrade to WC-marketplace 3.9.3.

[NerdySupportExpert Moumita]

Hi IG, first of all, sorry to hear that you run into issues.

But we did run the beta version over 5 months and promoted the beta version in our last WCMp update too.

We have also mentioned our user to update the plugin first in the staging and then in live environment.

But as I can understand you have updated the major version in the live site, not to worry. We will assit with this migration.

Our replies are inline :

– you forgot to migrate WCMp – MultivendorX plugin settings (payment blank values, default store front page etc.)
>> Let me check with our dev team regarding this.

– no option to enable variable products in MultivendorX settings as we have here /wp-admin/admin.php?page=wcmp-setting-admin&tab=capabilities
>> WCMp has rebranded as MultiVendorX, to know more please check https://www.youtube.com/watch?v=bZJxjr7xUew
From now onwards, MultiVendorX Pro (https://multivendorx.com/pricing/), contains all the paid addon’s feature init.

So, in order to migrate to MultiVendorX pro, you may opt for any three options :

Option A

We will share MultivendorX with the module you need. i.e. if you had only Frontend Manager, then you can only use Frontend Manageraddon’s feature in the MuliVendorX Pro.
But you can’t update the plugin after this, as this is one-time solution only.
For permanent results, we would request you to purchase MultiVendorX Pro from here https://multivendorx.com/pricing/ and opt for option B or Option C

Option B

We will give you a coupon discount based on the month left of your subscription, and you can use MultiVendorX Pro
https://multivendorx.com/pricing/
i.e. if you have purchased Advance Frontend of 100 USD and purchased this on 1st January. Then you have left 2 month in your subscription. So you will get coupon code of 100*2/12 = 16.6 => 17
Option C
You can opt for trail version of MultivendorX Pro for a month and based then opt for the Option B
But please note, in order to use Option C, you need to give us some details regarding your site and small testimonial. Only then we can give you API key for the one month free trial.

Let us know which option do you want to proceed with so we can assist you accordingly.

– Loco translated WCMp file doesn’t work with multivendorX
>> Becasue we have chnaged the plugin name, hence you just need to folow this :
– Access the backup of your site, when you has WCMp installed.
– Export the transalated file
– Now Import the csv file in your MultiVendorX Site.

– Custom css classes and shortcodes are changed
>> Just chnage the name “wcmp” to “mvx”.

– MultivendorX commissions on wp-admin shows only last 10 and csv export gives empty file
>> We didn’t face any such issue. Make sure you are using the latesrt version of MultiVendorX i.e. 4.0.2

– WCMp custom snippets – code for product reviews (not just vendor review) provided by your team, product tabs, custom email notifications
>> Just chnage the name “wcmp” to “mvx” inside code.

– Vendor dashboard menu Knowledge base and files disappear /dashboard/vendor-knowledgebase/ with MultivendorX
>> As we have added them inside module, hence just activated the modules. Then goto Workboard to access them.
For further help, check this doc https://multivendorx.com/docs/knowladgebase/knowledgebase/

– WC Enquiry Pro disappears on Vendor dashboard menu /dashboard/catalog-details/ with MultivendorX
>> Once you will installed MultiVendorX Pro, let us know. We will share the compatible plugin for Catalog.

[ig]

Hi Moumita,

Great idea to make non-functional paid plugins and say ‘5 months and we promoted the beta version’ ?!

1. We use Advanced Frontend Manager, WCMp Advanced Vendor Report, Woocommerce Catalog Enquiry Pro, WooCommerce Vendor and Customers Conversation PRO [WooConvo PRO]. All these plugins cost $110 yearly https://prnt.sc/BfoUFKtmmU8I

Your suggestion is to buy MultiVendorX and the price is?

2. – you forgot to migrate WCMp – MultivendorX plugin settings (payment blank values, default store front page etc.)
>> Let me check with our dev team regarding this.

3. – no option to enable variable products in MultivendorX settings as we have here /wp-admin/admin.php?page=wcmp-setting-admin&tab=capabilities
The price for this?

4. – Loco translated WCMp file doesn’t work with multivendorX
>> Becasue we have chnaged the plugin name, hence you just need to folow this :
– Access the backup of your site, when you has WCMp installed.
– Export the transalated file
– Now Import the csv file in your MultiVendorX Site.

How can we import file that has a difference in the original strings?
WC marketplace and MultivendorX don’t have the same phrases to translate.

5. Custom css classes and shortcodes are changed
>> Just chnage the name “wcmp” to “mvx”.
Not functions, I asked for css. You changed the layout also.

6. Vendor dashboard menu Knowledge base and files disappear /dashboard/vendor-knowledgebase/ with MultivendorX
>> As we have added them inside module, hence just activated the modules. Then goto Workboard to access them.
For further help, check this doc https://multivendorx.com/docs/knowladgebase/knowledgebase/

On the page https://multivendorx.com/pricing/ you have basic, growth, agency, starter. We need pro for Knowledgebase?

7. WC Enquiry Pro disappears on Vendor dashboard menu /dashboard/catalog-details/ with MultivendorX
>> Once you will installed MultiVendorX Pro, let us know. We will share the compatible plugin for Catalog.

We have to pay MultivendorX pro and WC Enquiry Pro?

And maybe many more things I didn’t find in a few hours of testing.

[ig]

Hi,

Great idea to make non-functional paid plugins and say ‘5 months and we promoted the beta version’ ?!

1. We use Advanced Frontend Manager, WCMp Advanced Vendor Report, Woocommerce Catalog Enquiry Pro, WooCommerce Vendor and Customers Conversation PRO [WooConvo PRO]. All these plugins cost $110 yearly.

Your suggestion is to buy MultiVendorX and the price is?

2. – you forgot to migrate WCMp – MultivendorX plugin settings (payment blank values, default store front page etc.)
>> Let me check with our dev team regarding this.

3. – no option to enable variable products in MultivendorX settings as we have here /wp-admin/admin.php?page=wcmp-setting-admin&tab=capabilities
The price for this?

4. – Loco translated WCMp file doesn’t work with multivendorX
>> Becasue we have chnaged the plugin name, hence you just need to folow this :
– Access the backup of your site, when you has WCMp installed.
– Export the transalated file
– Now Import the csv file in your MultiVendorX Site.

How can we import file that has a difference in the original strings?
WC marketplace and MultivendorX don’t have the same phrases to translate.

5. Custom css classes and shortcodes are changed
>> Just chnage the name “wcmp” to “mvx”.
Not functions, I asked for css. You changed the layout also.

6. Vendor dashboard menu Knowledge base and files disappear /dashboard/vendor-knowledgebase/ with MultivendorX
>> As we have added them inside module, hence just activated the modules. Then goto Workboard to access them.
For further help, check this doc https://multivendorx.com/docs/knowladgebase/knowledgebase/

On the page https://multivendorx.com/pricing/ you have basic, growth, agency, starter. We need pro for Knowledgebase?

7. WC Enquiry Pro disappears on Vendor dashboard menu /dashboard/catalog-details/ with MultivendorX
>> Once you will installed MultiVendorX Pro, let us know. We will share the compatible plugin for Catalog.

We have to pay MultivendorX pro and WC Enquiry Pro?

And maybe many more things I didn’t find in a few hours of testing.

[ig]

@Moumita, have you seen these questions?

[NerdySupportExpert Moumita]

This reply has been marked as private.

[ig]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[WCMp Admin]

We haven’t heard back from you, so we presume this issue has been fixed.
So we are closing this one.
If you need any further help, do open another thread.

[Author]

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