WCMp Stripe Marketplace
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AuthorPosts
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November 16, 2021 at 10:41 AM #130236MaxenceTPParticipant
Hello,
I have noticed a problem in my paypal transactions since I installed WCMp Paypal Marketplace.
In fact in the transaction information on paypal was listed the details of the products purchased, but with WCMp Paypal there is no more this information.Order without WCMp Paypal : https://prnt.sc/1ysxuun
Order with WCMp Paypal : https://prnt.sc/1ysxwkkHow to fix this bug?
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November 16, 2021 at 9:54 PM #130667Raju The Cool GuyKeymaster
Hi,
can you please tell us from which section image you are referring? is this wcmp vendor dashboard?? -
November 16, 2021 at 10:57 PM #130677MaxenceTPParticipant
Oh sorry, this is not WCMp Dashboard, it’s paypal.com.
As you can see in “Order without WCMp Paypal” I have on paypal.com all the informations about the products sold.
But when I activate your Paypal Marketplace plugin, the orders details are not sent to paypal (= “Order with WCMp Paypal”) -
November 17, 2021 at 8:33 PM #130724Raju The Cool GuyKeymaster
Hi,
We don’t know which section of the Paypal account you are referring to. We didn’t work anything on there. This is PayPal work. We have just split the money and sent it to the vendor and admin. This is our task. You can check the notification of this in your account. As well as you you check amount from merchant account PayPal. Our task is just to open the PayPal popup. You can ask more from PayPal support. -
November 18, 2021 at 3:30 AM #130750MaxenceTPParticipant
Yes, I understand that.
But in fact when creating the payment on the side of WCMp which communicates to PayPal the payment information, it misses sending the detailed order information in the API call.
Whereas in WCMp Core there is all the detail that is sent to PayPal when the payment is created -
November 18, 2021 at 3:33 AM #130752MaxenceTPParticipant
Like that : https://prnt.sc/1zy1p4r
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November 18, 2021 at 3:34 AM #130753MaxenceTPParticipant
This is from : https://developer.paypal.com/docs/api/orders/v1/
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November 18, 2021 at 9:33 AM #130751MaxenceTPParticipant
Like that : https://prnt.sc/1zy1p4r
This is from : https://developer.paypal.com/docs/api/orders/v1/
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November 18, 2021 at 9:26 PM #130775Raju The Cool GuyKeymaster
Hi,
Yes as per our default split payment flow we just split the money. And a split payment and normal other PayPal mass pay and payout structure are different. Because in case of split payment main motive is to split the money at the checkout time( to generate transaction charge ). We have checked your screenshot and checked our code. We don’t pass any items. In our future update, we will look into this enhancement. -
November 18, 2021 at 10:28 PM #130783MaxenceTPParticipant
I understand that there is a difference between these two types of payment. The paypal API allows you to send the same information (about the “items”) for a split payment, right?
Can you tell me what I need to change in the plugin ?
It’s important for my accountant, that’s not for me :/ -
November 19, 2021 at 8:52 PM #130822Raju The Cool GuyKeymasterThis reply has been marked as private.
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November 19, 2021 at 10:28 PM #130828MaxenceTPParticipant
Can you tell me exactly what I have to change here ? I don’t want to create another bug
By the way I saw, in the same file, that you tried to add the items to the PayPal request but the code is commented between lines 215 and 276.
Maybe the code is not working and just need to be fixed ?I’m waiting for your answer
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November 22, 2021 at 9:19 PM #130904Raju The Cool GuyKeymaster
@MaxenceTP, In order to assist you better we need to check whether PayPal is displaying these payment details.
As we are using the developer’s account, hence we are not able to find the place to see that details. Can you please help us on how can we see thoese details.
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November 22, 2021 at 11:43 PM #130911MaxenceTPParticipantThis reply has been marked as private.
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November 22, 2021 at 11:43 PM #130912MaxenceTPParticipantThis reply has been marked as private.
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November 22, 2021 at 11:49 PM #130914MaxenceTPParticipant
I don’t know if I fully understood your request. If not, please tell me.
In any case, to check that the information on paypal has been taken into account, on the “All transactions” page, click on the name of the client, here: https://prnt.sc/20j60ny
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November 22, 2021 at 11:50 PM #130915MaxenceTPParticipantThis reply has been marked as private.
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November 23, 2021 at 11:47 AM #130913MaxenceTPParticipantThis reply has been marked as private.
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November 23, 2021 at 9:17 PM #130967MVX Support NinjaKeymasterThis reply has been marked as private.
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November 23, 2021 at 9:37 PM #130970MaxenceTPParticipant
This screenshot was from my live PayPal account, I cannot give you access to this one.
I think you forgot to share the video link -
November 23, 2021 at 9:49 PM #130971MaxenceTPParticipantThis reply has been marked as private.
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November 24, 2021 at 9:30 PM #131022Raju The Cool GuyKeymasterThis reply has been marked as private.
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November 24, 2021 at 9:49 PM #131023MaxenceTPParticipant
When do you plan to release the update?
Or can you tell me what changes to make directly? -
November 25, 2021 at 12:27 PM #131028MVX Support NinjaKeymasterThis reply has been marked as private.
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November 26, 2021 at 3:23 AM #131062MaxenceTPParticipant
It works pretty much but it’s not the same result as without WCMp Paypal.
In fact when it has several products it displays the list with commas but there is no detail of the price of each product as before : https://ibb.co/JxkBLB0 -
November 26, 2021 at 9:41 PM #131107Raju The Cool GuyKeymaster
Hi,
In case of wcmp we have send vendors commission one by one commission wise. But in case of split its not possible. We need to send data directly from checkout page.
Thanks -
November 27, 2021 at 2:13 AM #131114MaxenceTPParticipant
I have contacted PayPal’s development team about this, it is definitely possible to do this for split payments.
Looking more closely at your code, the problem is the 0 in the [‘purchase_units’][0], it should be variable depending on the receiving seller between lines 233 and 276 of the class-…request.php.
Or, the easiest way is to include the code for the “items”, “amount” breakdown, etc in the same place you added “description” in the latest update.
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By the way, in the same file, lines 215 to 232 are commented out in the file, why ? So the invoice number is not linked to the PayPal transaction…
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November 27, 2021 at 4:25 PM #131149MVX Support NinjaKeymaster
Hi,
We will look into this enhance ment in our future update -
November 27, 2021 at 8:23 PM #131160MaxenceTPParticipant
Hm ok thanks, but how long do you think it will be available?
I’m wasting a huge amount of time listing each payment for the accountant, I can do it for a few more days if I have to but then it’s going to get really annoying-
November 30, 2021 at 7:24 PM #131368NerdySupportExpert MoumitaKeymaster
@MaxenceTP, I understand your end. However, it might take some time for us to work on this enhancement. As we are busy with our new flow of WCMp where we will be introducing Module features.
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November 28, 2021 at 9:32 PM #131190MaxenceTPParticipantThis reply has been marked as private.
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December 14, 2021 at 7:55 PM #132004MaxenceTPParticipant
You have added the “description” field to display product information but this does not work in all cases: https://prnt.sc/22yuebw
The field is limited in length, so if the user orders too many products the payment crashes. I have to remove this modification. It is therefore necessary to use the “purchase_units” system.I’m still waiting for the fix of this bug
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December 14, 2021 at 8:22 PM #132007MVX Support NinjaKeymaster
We have added this in our future request.
We will work on this once we release WCMp module. -
December 14, 2021 at 8:32 PM #132009MaxenceTPParticipant
What is the WCMp module ? And when it will be released ?
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December 16, 2021 at 12:39 PM #132067MVX Support NinjaKeymaster
Our team is currently working on huge update i.e, we are revamping the backend of WCMp. As we are introducing new coding there so we can make the backend a lot faster along with the module feature, hence it is taking some time.
Module wise structure means , you’ll get the access of individual settings access in dashboard for example there will be separate sections for payments, shipping etc. Where you can simply select which module you will use like Vacation, PDF etc
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December 16, 2021 at 2:19 PM #132077MaxenceTPParticipant
Okay, that’s interesting, but it’s going to take a long time?
Is it possible to fix this bug as a priority? If not, I’ll have to change the plugin so that the information is transmitted to PayPal, it’s too complicated for the accountant to associate all the payments and orders manually -
December 16, 2021 at 10:34 PM #132093NerdySupportExpert MoumitaKeymaster
@MaxenceTP, as a priority they can start working on this from the first week of January.
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December 17, 2021 at 2:36 AM #132099MaxenceTPParticipant
All right, I’ll kindly give you a few more weeks. However, I expect this problem to be fixed in the first week of January 2022.
It should only take a few hours to fix, even I could do it, but I am not the vendor of this plugin -
December 20, 2021 at 7:59 PM #132210NerdySupportExpert MoumitaKeymaster
@MaxenceTP, if adding support this description will take less amount of time, then we will look into this in our Next update (first week of January). But of it will take a longer time, then I am afraid the team can only work on this after the WCMp Module release (version 4.0)
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December 20, 2021 at 8:02 PM #132212MaxenceTPParticipant
It should be fast, I explained how to fix the problem in #131114
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December 21, 2021 at 7:09 PM #132265NerdySupportExpert MoumitaKeymaster
@MaxenceTP, once I have an update from the team will let you know.
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December 21, 2021 at 11:44 PM #132276MaxenceTPParticipant
Ok, thank you. I waiting for the update
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January 5, 2022 at 8:09 PM #132747NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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January 6, 2022 at 1:18 AM #132755MaxenceTPParticipantThis reply has been marked as private.
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January 6, 2022 at 6:34 PM #132778NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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January 6, 2022 at 6:49 PM #132779MaxenceTPParticipant
Yes I see, that’s because I uploaded the plugin with my account.
I deleted it manually, you can now put your files -
January 7, 2022 at 8:36 PM #132832MVX Support NinjaKeymaster
Hi,
We tried to test this on our end.
It seems there is some mismatch in vendor or customer account details.
In order to resolve this issue, our lead developer is requesting to arrange a video meeting tomorrow 8/01/2022 between 10 am ist to 12pm ist. -
January 7, 2022 at 10:16 PM #132836MaxenceTPParticipant
It’s the middle of the night in my country.
The earliest I can suggest is tomorrow (08/01/2022) at 3pm IST.Please tell me if that’s ok
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January 8, 2022 at 2:54 PM #132855MVX Support NinjaKeymaster
@MaxenceTP, I am sorry but we didn’t know about your timezone.
Can we schedule the call for Monday at 5 PM IST?
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January 8, 2022 at 5:45 PM #132860MaxenceTPParticipant
I’m in the UK, which is GMT.
Ok for Monday at 5 pm IST. I hope we will be able to fix it quickly -
January 10, 2022 at 4:31 PM #132932MaxenceTPParticipantThis reply has been marked as private.
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January 10, 2022 at 5:20 PM #132938NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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January 10, 2022 at 5:47 PM #132939MaxenceTPParticipantThis reply has been marked as private.
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January 10, 2022 at 6:36 PM #132942MaxenceTPParticipantThis reply has been marked as private.
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January 10, 2022 at 6:38 PM #132943NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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January 10, 2022 at 7:19 PM #132944MaxenceTPParticipant
Thank you for your call, I confirm that I am waiting for your update for next week, concerning the bugs:
– Vendor commission at 0 / 100 % bugs
– Send “purshace_units” to PayPal API properlyPlease keep me informed as soon as possible
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January 23, 2022 at 7:16 PM #133513MaxenceTPParticipant
Hello,
The 2nd week is over and I have not received any news from you. Can you keep me informed of the situation on Monday? -
January 24, 2022 at 6:32 PM #133550MaxenceTPParticipant
This is not the bug…
To remind you :
– Problem with the “merchant-id” that doesn’t correspond to
– Send “purshace_units” to PayPal API properly -
January 24, 2022 at 6:42 PM #133552NerdySupportExpert MoumitaKeymaster
@MaxenceTP, as you needed to pass admin commission as 100% for some vendors, so now you can see
Global commission mode as Admin and set commission as 100%
Then go to the vendor tab to assign 0% commission for that vendor.This way your issue i.e. Problem with the “merchant-id” that doesn’t correspond to, will be solved.
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January 25, 2022 at 6:34 PM #133598MaxenceTPParticipant
When will the merchant-id problem be fixed?
As we saw in a screenshot 2 weeks ago, this is not just a 0/100% problem.And what about the other problem?
Please stop wasting my time, it’s insane…
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January 29, 2022 at 2:09 PM #133739MVX Support NinjaKeymaster
Hi,
Kindly update WC-Marketplace plugin and then go to Payments section and set global admin comission as 100 and vendor comission as zero “0” for that vendor which you want and make the payment and check again.This was the flow as told by Moumita.
P.S- This was not the error of Paypal Marketplace. As per our old flow we didn’t used to allow to set vendor comission as zero. But now we have changed this flow. So kindly update the plugin and check again.
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January 30, 2022 at 12:19 AM #133752MaxenceTPParticipant
I don’t understand your changes, the error is still the same and very clear: “Payee(s) passed in transaction does not match expected merchant id.”
If you are unable to correct this problem, I invite you to refund me, I was already very patient but now I am really fed up with your service.
I have already explained to you many times how to fix this bug, you are not listening to me, you are wasting my time. -
January 31, 2022 at 8:00 PM #133819Raju The Cool GuyKeymasterThis reply has been marked as private.
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February 1, 2022 at 2:45 AM #133850MaxenceTPParticipantThis reply has been marked as private.
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February 1, 2022 at 12:22 PM #133855Raju The Cool GuyKeymaster
Hi,
We have fixed this on your end. Please check and let us know.
Thanks -
February 2, 2022 at 1:33 AM #133898MaxenceTPParticipant
We’re making progress, the merchant-id bugs are fixed! It wasn’t so complicated after all… However, it’s still not fully functional.
I still have a problem with the “add_fees”, the admin address is not added to receive the fee: https://multivendorx.com/support-forum/topic/paypal-only-two-decimal-place-precision-is-supported/#post-130789
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February 2, 2022 at 1:35 AM #133901MaxenceTPParticipant
There is still the problem of the PayPal fee not being recorded correctly in the database: https://multivendorx.com/support-forum/topic/paypal-only-two-decimal-place-precision-is-supported/#post-131566
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February 2, 2022 at 1:36 AM #133902MaxenceTPParticipant
The order details are still not sent to PayPal “purshace_units”: https://multivendorx.com/support-forum/topic/payment-detail-on-paypal-with-wcmp-paypal/#post-131114
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February 2, 2022 at 4:31 PM #133897MaxenceTPParticipant
We’re making progress, the merchant-id bugs are fixed! It wasn’t so complicated after all… However, it’s still not fully functional.
I still have a problem with the “add_fees”, the admin address is not added to receive the fee: https://multivendorx.com/support-forum/topic/paypal-only-two-decimal-place-precision-is-supported/#post-130789
There is still the problem of the PayPal fee not being recorded correctly in the database: https://multivendorx.com/support-forum/topic/paypal-only-two-decimal-place-precision-is-supported/#post-131566
The order details are still not sent to PayPal “purshace_units”: https://multivendorx.com/support-forum/topic/payment-detail-on-paypal-with-wcmp-paypal/#post-131114
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February 2, 2022 at 4:31 PM #133900MaxenceTPParticipant
There is still the problem of the PayPal fee not being recorded correctly in the database: https://multivendorx.com/support-forum/topic/paypal-only-two-decimal-place-precision-is-supported/#post-131566
The order details are still not sent to PayPal “purshace_units”: https://multivendorx.com/support-forum/topic/payment-detail-on-paypal-with-wcmp-paypal/#post-131114
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February 2, 2022 at 4:31 PM #133849MaxenceTPParticipantThis reply has been marked as private.
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February 3, 2022 at 10:31 AM #133974NerdySupportExpert MoumitaKeymaster
@MaxenceTP, as shared earlier, we will work on these additional tasks, only when WCMp 4.0 will be released.
WCMp 4.0 is a huge modification and it requires us to change the whole coding structure as you can see here : https://watch.screencastify.com/v/LhlW7hCnwMyLd9nA2Ci0
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February 3, 2022 at 3:33 PM #133983MaxenceTPParticipant
These are not additional tasks but bugs to be fixed…
I really need these bug fixes as soon as possible or I would ask you to compensate me.The posts have been duplicated on your forum, there are not as many bugs as it seems but they are critical. Keep only the message #133897 and delete the other copies
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February 4, 2022 at 9:08 PM #134068NerdySupportExpert MoumitaKeymaster
@MaxenceTP, I understand your end and urgency.
However, all these require a good amount of time for our developer to fix this. So, until we can release or create the WCMp 4.0 beta, this will be difficult for our team to work on this enhancement.
However, if we do get to arrange some time, we will start working on this.
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February 6, 2022 at 3:04 AM #134102MaxenceTPParticipant
I understand that it takes time. But why did you release an advanced plugin that doesn’t even have the functionality of PayPal Standard?
When do you think my problem can be solved?Another question, does WCMp PayPal Split Payment support PayPal’s 4x payment? It’s an extra button that’s supposed to show up on the site, but I haven’t found it
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February 10, 2022 at 4:09 PM #134270alievserega17Participant
Once the plugin “WCMp Paypal” is installed and activated, go to Settings of WCMp and navigate to “Payments” tab,Now scroll down to “How/When to pay” and enable “Paypal Masspay”.
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February 11, 2022 at 12:08 PM #134301alievserega17Participant
Once the plugin “WCMp Paypal” is installed and activated, go to Settings of WCMp and navigate to “Payments” tab,Now scroll down to “How/When to pay” and enable “Paypal Masspay”.
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February 12, 2022 at 9:27 PM #134374NerdySupportExpert MoumitaKeymaster
@MaxenceTP, we are really trying our best effort to complete WCMp 4.0, but as we are revamping the whole WCMp into another stage, hence WCMp 4.0 is taking a long time to release than estimated.
we do have set this features in our priority, so when we will get a window, the team will start working on this.
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February 13, 2022 at 12:45 AM #134379MaxenceTPParticipant
Thank you for your answer but it is not very clear. When do you think my problem can be solved?
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March 5, 2022 at 10:42 PM #135132MaxenceTPParticipant
Hello, any update ?
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March 8, 2022 at 10:18 AM #135189NerdySupportExpert MoumitaKeymaster
WLS, I understand your end, however, it is important for us to release WCMp 4.0 first for our users.
When the team will start working on this, will let you know.
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March 8, 2022 at 5:02 PM #135198MaxenceTPParticipant
Please note that this post has been opened 4 months ago.
I’m willing to be patient, but this is really a terrible customer service. -
March 21, 2022 at 7:25 PM #135634NerdySupportExpert MoumitaKeymaster
Maxence, we are merging this two thread together https://multivendorx.com/support-forum/topic/paypal-marketplace-and-woocommerce-subscription/#post-135633
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March 21, 2022 at 7:34 PM #135635MaxenceTPParticipant
Ok no problem
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