[MaxenceTP]

Hello, this is my second post about the same problem :

[field] => /purchase_units/@reference_id=='61786b5d32b91'/amount/value
[value] => 3.6000000000000014
[issue] => DECIMAL_PRECISION
[description] => If the currency supports decimals, only two decimal place precision is supported.

Copy

It was partially fixed here : https://multivendorx.com/support-forum/topic/error-with-wcmp-paypal-marketplace/#post-126503
But maybe not for all the cases. Here I have the error when I use a discount code.
Can you please check again ?

[MVX Support Ninja]

Hello thank you for getting in touch with us ,
Can you please let us know about the discount code that you have added is a costume code or can you please let us know about how you have added the code so that we can understand it better .

[MaxenceTP]

Here is the checkout page: https://prnt.sc/1xinjnr

And the coupon configuration: https://prnt.sc/1xink9m

[MaxenceTP]

Here is the checkout page: https://prnt.sc/1xinjnr
And the coupon configuration: https://prnt.sc/1xink9m

[MaxenceTP]

Can you take a quick look at this problem?
I have a sale period starting tomorrow, so this could be a big problem…

[MaxenceTP]

I installed Stripe to have at least 1 functional payment method on my site but in fact WCMp Paypal hides the Woocommerce “Place order” button which makes it impossible to pay through Stripe.
How can I get this button back?

It’s really urgent, I’m very disappointed to pay so much for a plugin that only works partially

[Raju The Cool Guy]

This reply has been marked as private.

[MaxenceTP]

This reply has been marked as private.

[MVX Support Ninja]

This reply has been marked as private.

[MaxenceTP]

Thank you, this problem is also solved. However, I have been informed of 3 other bugs…

—

The same way as the previous bug, when I click on the PayPal button a popup opens and closes a few seconds later without showing anything.
This is when I choose an option on the checkout page, via this plugin: https://woocommerce.com/products/woocommerce-checkout-add-ons/

[MaxenceTP]

—

In a basket I put 2 products with different sellers. But these sellers have the particularity to have the same paypal account.
The seller receives the money on his account, but in 2 transactions, he pays twice the PayPal fees: https://prnt.sc/1y3bmn8

Can you make it possible to group the payments that go to the same paypal address in the same order?

[MaxenceTP]

—

I also have this error that spams every 10 seconds in the debug logs, while no one is on the site:

2021-11-01T21:56:19+00:00 INFO Response Message: Array
(
    [name] => VALIDATION_ERROR
    [message] => Invalid data provided
    [debug_id] => 5be0fef4b5862
    [information_link] => https://developer.paypal.com/docs/api/webhooks/#errors
    [details] => Array
        (
            [0] => Array
                (
                    [field] => url
                    [location] => body
                    [issue] => Not a valid webhook URL
                )

        )

    [links] => Array
        (
        )

)

Copy

Thank you for your help

[MaxenceTP]

This reply has been marked as private.

[MaxenceTP]

This reply has been marked as private.

[MVX Support Ninja]

Hi,
As per our default flow we do not support third party plugin for paypal payment.
The plugin that you have used is a paid plugin and we only support payment on default wocoomerce checkout page.

[MaxenceTP]

Yes exactly, it’s an official Woocommerce (paid) addon.
However you can connect via FTP to my site and you will find the files on it if you need them.

Is it possible to transfer the sales via this plugin to the admin?
Or do you have another alternative to do the same thing?

—

Have you been able to look into the other 2 bugs as well?

[Raju The Cool Guy]

129957 — This is not possible as per the current PayPal split payment API.
129958 — this is not related to our plugin. Please check your Paypal account. There is an option to add a webhook. This may be the wrong URL. Just remove this to solve your issue. For more please contact PayPal.
130002 — this is a third-party plugin. We need to check their code thoroughly. But maybe possible by custom code.
Thanks

[MaxenceTP]

129957 – It’s not Paypal that’s the problem, it’s when WCMp calls the paypal admin, he says to make payments to : vendor@gmail.com for 10€ AND vendor@gmail.com for 5€
When you could do : vendor@gmail.com for 15€
Since it’s the same email address.

—-

129958 – Alright, I’ll check that on my side

—-

130002 – Ok thank you, please keep me informed about how to fix that. It’s quite annoying as I can’t sell the extras that used to make up a large part of my income.

[MaxenceTP]

About 129957, check the screenshot I sent to understand : https://prnt.sc/1y3bmn8

[Raju The Cool Guy]

Hi,
130030 — This is the purchase unit payee. this is for split payment for the payee. We need to follow the Paypal API structure.
130002 — This is a third-party plugin. And this is difficult for us to give compatibility by checking their total code. We have only given support with woocommerce checkout page (which is default by woocommerce). So please ask your paid plugin author to add their extra charge to checkout. Then it will automatically with our plugin. Because all the charge is added in checkout.
Thanks

[MaxenceTP]

130030 – Okay, but in that case, why would a seller with 2 products have only one transaction ? While 2 sellers with the same paypal address would generate 2 transactions

130002 – I asked the question and was told it’s up to you to modify the plugin, how do we do that now? No one wants to deal with this and I paid for the 2 plugins that I can’t use together. It’s not normal… and nowhere does it say that plugins are not compatible.

[Raju The Cool Guy]

Hi,
130030 — In the case of multi-seller payments, We have just passed payees to Paypal split payment API. Rest of the creation of the order, transaction and all automatically done by Paypal.

[MaxenceTP]

Okay, never mind.
Can you just help me with the 130002 ?

[NerdySupportExpert Moumita]

130002 – I asked the question and was told it’s up to you to modify the plugin, how do we do that now? No one wants to deal with this and I paid for the 2 plugins that I can’t use together. It’s not normal… and nowhere does it say that plugins are not compatible.

>> Adding compatibility of a third-party plugin (for a single user) in our main addon is difficult. However we do want to help you out by sending the extra value in one transaction.
But in order to do that, we need help from that third party plugin author. Only they can inform us ho two fetch the extra addon value for each product/order.

As you can understand without their help, I am afraid we are helpless too.

[MaxenceTP]

I don’t think I’m the only one using this plugin, you won’t be making these changes just for me.
You should contact them directly to ask your questions, I don’t need to be the intermediary, it would only slow down the correction of this problem.
Here is the link to the plugin: https://woocommerce.com/products/woocommerce-checkout-add-ons/
And the developers: https://www.skyverge.com/contact/

If you need the plugin files, they are on my FTP which you have access to in the previous posts

[MaxenceTP]

Hello,
Were you able to contact the developer of Woocommerce Checkout addon ?

[NerdySupportExpert Moumita]

@MaxenceTP, as you are a customer of this plugin, hence you need to contact the plugin author of extra addon plugin. Please do ask them on how two fetch the extra addon value for each product/order.

[MaxenceTP]

My support license for this plugin expired several months ago, I don’t want to buy the plugin again just because of a compatibility issue.

I’ll see if I can find more information about that

[NerdySupportExpert Moumita]

@MaxenceTP, we would love to help you out, but checking out a third-party plugin code is quite difficult, that is why we needed their help.

[MaxenceTP]

I spent several hours trying to understand the code of your plugin and testing various situations.

I’ll take an example to make it simpler, I put in my cart a Woocomerce product sold at 10€, paypal : vendor@domain.com
An additionnal fee is added, for any easy which is a Woocommerce Fee (WC()->cart->add_fee) for 5€ by the site, paypal : admin@domain.com

To reproduce the problem it is necessary that the paypal admin account receives 0€ in this transaction. (This is for example the case of a seller who has 0% commission and receives the full payment of the customer)

In the browser console you get the following error:

Payee(s) passed in transaction does not match expected merchant id. Please ensure you are passing merchant-id=* to the sdk url and data-merchant-id=\"PLVTN4JDQA8AZG,7BVYXW3GDGDT82\" in the sdk script tag.

Copy

From there I understood that in the request to the API there is indeed the transaction of 10€ to vendor@domain.com and 5€ to admin@domain.com BUT in the source code of the site, more particularly of the paypal button, there is only the address of the seller: https://prnt.sc/200vkzg
Whereas the admin’s email address should be added as he will receive part of the payment.

[MaxenceTP]

—

So this is a WCMp PayPal problem (again, unfortunately..) and to reproduce it, add the following code to your child theme:

add_action( 'woocommerce_cart_calculate_fees', 'maxence_add_fee_to_cart' );
function maxence_add_fee_to_cart() {
   WC()->cart->add_fee( 'Add a random fee to the order', 5 );
}

Copy

Now try to order a product where the seller’s email address is different from the admin’s address, and has 0% admin commission. You should have exactly the same problem as me.
And I think there is exactly the same problem with shipping fees, but I personally don’t use them.

Can you test this method on your own?
Please let me know if you have the same problem, and if so, I’m looking forward to fixing this bug as soon as possible…

[MaxenceTP]

Again, in case you didn’t understand, the “woocommerce-checkout-add-ons” plugin simply uses the Woocommerce function :

WC()->cart->add_fee( 'Text', 5 );

Copy

[Raju The Cool Guy]

This reply has been marked as private.

[MaxenceTP]

This reply has been marked as private.

[MaxenceTP]

If you don’t have the bug on your side it could be several things:
– The seller must have a different email address than the admin
– The seller must have 100% of the transaction (check WCMP, seller and product settings)

[MaxenceTP]

In my opinion, to fix the bug, you have to add the amount of the Woocommerce fee within the function “wcmp_get_admin_amount_from_cart” of class-….-woocommerce-button-manager.php

[MaxenceTP]

This reply has been marked as private.

[MaxenceTP]

This reply has been marked as private.

[MaxenceTP]

The more I test, the more bugs I discover, it’s disappointing.

Here is a 4th bug to fix, in an order with a product from a seller who is not the admin (it doesn’t matter how much the admin is here) and a free product.
The email address of the seller of the free product is added while he doesn’t receive anything in this transaction, so it creates an error

[MVX Support Ninja]

Hi,

Our replies are inline with yours-

-thread #130826
Here is a video from my side:
https://www.loom.com/share/f535d7418e1a4ffc9236703e54aa643e
I show you everything that you can exactly reproduce it as soon as possible. I really need a fix for that

>> We tried to recreate this on our end but didn’t face any such issues. Here is the video link:
https://www.awesomescreenshot.com/video/6115489?key=de08edeb0e4ceb67cfc1924a54aa9254

=========================================================================================================================================================

-thread #13082
If you don’t have the bug on your side it could be several things:
– The seller must have a different email address than the admin
– The seller must have 100% of the transaction (check WCMP, seller and product settings)

>> The default flow of Paypal, split payment is such that, in order to make split payment admin and vendor need to have different email address.

=========================================================================================================================================================

-thread #130832
To reproduce the bug :
– A vendor with 100% commission (so the admin gets the payment)
– A vendor at 0% commission (so the vendor receives the payment)

>> We tried to recreate this on our end but didn’t face any such issues.
Here is the video link:
1.https://www.awesomescreenshot.com/video/6115644?key=22683e698eb44c62044f6494c2b34d8e
2. https://www.awesomescreenshot.com/video/6115716?key=df05306feeeb59990bc472755b2edbd9

========================================================================================================================================================

-thread #13085 and thread #130856

Kindly explain your issue a bit in details along with screenshots and videos.

[MaxenceTP]

#130826 : At 1:25, the payment method of the vendor is not set on PayPal : https://prnt.sc/20j7cgt

#130832 : Same as 130826, the payment method is not on PayPal. And you have to put the 2 products in your cart (the one from the 0% vendor, and the one from the 100% vendor)

[MaxenceTP]

This reply has been marked as private.

[MaxenceTP]

This reply has been marked as private.

[MaxenceTP]

If you would like to discuss this with me via voice and screen sharing via Zoom, Teams, Google Meet etc., please tell me your availability and I will set up a meeting.
It will surely be more efficient than here

[MaxenceTP]

This reply has been marked as private.

[MaxenceTP]

#130855 : Here is a video https://www.loom.com/share/f3320653a0224dc68afbd866a2089cb6

#130856 : Here is a video https://www.loom.com/share/a9bdba723d3a407fb36b47d7ca137c22

[MaxenceTP]

Hello, sorry for the up but can I get the fixs quickly ?
These are a really important bugs :/

[MaxenceTP]

There is another bug in wcmp_get_admin_amount_from_cart, with this condition :

// If there is a non vendor product
if (!empty($non_vendor_product)) {
    return true;
}

Copy

If there is a non-vendor product, but it’s a free product, wcmp_get_admin_amount_from_cart return true even if the admin commission is 0

[MaxenceTP]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[MaxenceTP]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[MaxenceTP]

This reply has been marked as private.

[MaxenceTP]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[MaxenceTP]

Thank you for your call,

The following bugs remain to be fixed on WCMp PayPal and I think there is a way to solve them:
– #130789 : if there is a fee in the order, add the admin in the “merchant-id” if it is not already there
– #130832 (what I saw with @Moumita): check that the seller will receive a commission > 0 before adding him in the “merchant-id” array
– #130855: I don’t know how to solve it
– #130856: This should be fixed if #130832 is fixed
– #131145: Check that the price of the product without seller is > 0

I hope this will help you to fix these bugs, thanks

[MaxenceTP]

With WCMp Paypal, there is also this bug which is another thread : https://multivendorx.com/support-forum/topic/payment-detail-on-paypal-with-wcmp-paypal/
If you can fix it will this release that can be really great.

Others threads are not related to PayPal plugin

[MaxenceTP]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[MaxenceTP]

Hello, that might be because the plugin Woocommerce was desactivated.
I removed the custom code that call it.

It’s now working again, you can test

[MVX Support Ninja]

Kindly provide us some time. Our team is looking into it.

[MaxenceTP]

Ok thank you, I hope this can be fixed in few days, I’m losing many customers that don’t take time to ask why it’s not working :/

[MaxenceTP]

Another problem I don’t understand with the transaction fees. In your code you take the fees of the first transaction only and you put this information in the parent order: https://prnt.sc/21pabld

It’s totally wrong, you should put _paypal_fee in each child order or put the TOTAL fees in the parent order.

[MaxenceTP]

And it’s exactly the same problem as for the transaction id, seller protection, payment status: https://prnt.sc/21pah02

Why does everything work halfway? It’s absolutely not normal that I’m reporting such big problems, you should have noticed it during your tests before selling 100$ the plugin.

[MaxenceTP]

This reply has been marked as private.

[MaxenceTP]

Another problem I don’t understand with the transaction fees. In your code you take the fees of the first transaction only and you put this information in the parent order: https://prnt.sc/21pabld

It’s totally wrong, you should put _paypal_fee in each child order or put the TOTAL fees in the parent order.

—

And it’s exactly the same problem as for the transaction id, seller protection, payment status: https://prnt.sc/21pah02

Why does everything work halfway? It’s absolutely not normal that I’m reporting such big problems, you should have noticed it during your tests.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[MaxenceTP]

Hello, the IP adress has changed, check my reply #131192

I don’t have any idea about the plugin, but why you want to desactivate it ? The bugs are related to this plugin.
I’ll be available tomorrow, just send me the meet link

[MaxenceTP]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[MaxenceTP]

Ok, I’m waiting for the bugs fixs

[MVX Support Ninja]

Hi,
We have released a new update and fixed the issue.
Kindly update the plugin and check.

[MaxenceTP]

I did see your v1.0.3 version but it’s actually the files I already had on my site (you sent me a google drive). There has been no change in the code from all the bugs reported in my reply #131341.
All the bugs are still there and exactly the same.

[MaxenceTP]

Yes I did the update, but I still have the same bugs.
So I compared the files and I didn’t see any change from the Google Drive you sent me, except for the version number.

Can you check that you have put the right files on your site?
If so, can you tell me where you made a specific change to check that I have the right files?

[NerdySupportExpert Moumita]

@MaxenceTP, as you are facing the issues related to the vendor’s payment (specific to your account), can you share your PayPal Sandbox access, so we can check.

If needed we will communicate with the PayPal team regarding your account.

[MaxenceTP]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[MaxenceTP]

Please check that you are on the site: https://www.sandbox.paypal.com
These credentials are correct, they are sandbox credentials to test, not a real paypal account.

If you are talking about the paypal.com account I obviously can’t provide it, it’s a company account in production, I’m not allowed to do that.
You have however all the information to use my PayPal sandbox application to reproduce the problem at home.

—

I think you’re just making it a bit harder for yourself, in reality you just have to make sure that the email addresses in “merchant-id” are the exact same (not +, not -) as the ones that are going to receive a part of the payment.
Most of the bugs I reported will be fixed if you add the necessary conditions for “merchant-id” to be correct. And for that, the first thing to do that will fix one or two problems is to check if the seller receives a commission > 0 in this order before adding it in “merchant-id”.

[NerdySupportExpert Moumita]

Hi, I have created a new order in your site using the below scenario :
– A vendor with 100% commission (so the admin gets the payment)
– A vendor at 0% commission (so the vendor receives the payment)

As you can see here, we didn’t face any issue with the payment : https://watch.screencastify.com/v/hRc6ki8otJ898dtHw4xf

[MaxenceTP]

This reply has been marked as private.

[MVX Support Ninja]

This reply has been marked as private.

[MaxenceTP]

Is it possible to fix it before January?
This thread has been open for more than 2 months already

[MaxenceTP]

It is almost the end of the week. Were you able to fix the bug?

[NerdySupportExpert Moumita]

We need full access right i.e. edit/delete plugins. Without that, we can’t proceed with the tests.

[MaxenceTP]

I tested to confirm, you do have access to all the files on www-data which is the WEB server.
I was able to open and modify any file in wordpress with your account

[MaxenceTP]

Is it good? Or are you still having problems with permissions?

[MVX Support Ninja]

Hi,
Kindly update WC-Marketplace plugin and then go to Payments section and set global admin comission as 100 and vendor comission as zero “0” for that vendor which you want and make the payment and check again.

This was the flow as told by Moumita.

P.S- This was not the error of Paypal Marketplace. As per our old flow we didn’t used to allow to set vendor comission as zero. But now we have changed this flow. So kindly update the plugin and check again.

[MaxenceTP]

Hello, I replied in https://multivendorx.com/support-forum/topic/payment-detail-on-paypal-with-wcmp-paypal/

[NerdySupportExpert Moumita]

@MaxenceTP, we are closing this thread and will carry on the communication at this thread: https://multivendorx.com/support-forum/topic/payment-detail-on-paypal-with-wcmp-paypal/

[Author]

Posts