[Dhruv Jha]

Shipping Quantity Update not working In vendor dashboard. I change the weight from 0 to 5 and clicked update. When I go back into the product the weight of 5 doesn’t stay there even if you use the update button. I’ve done it 4 times now and when you go back into the product it’s 0 again. How to fix it?

[NerdySupportExpert Moumita]

Jacinta, as you can see this is working fine on our end https://fluvid.com/videos/detail/aARDpTv88XC36ERVa

Now the issue you are facing might be related to some plugin/theme conflict. Just to be sure, disable all the plugins except WooCommerce and WCMp and check again.
If the issue still exists, please switch to some default theme such as Twenty Sixteen and check again.
Please do keep us posted so we can help you out.

[Dhruv Jha]

Hi

I disabled all plugins and activated default theme. But still not working. Please let me know what to do?

[NerdySupportExpert Moumita]

We will be working on this issue in this thread https://multivendorx.com/support-forum/topic/errror-in-vendor-dashboard/#post-142803

For now we are closing this one

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