[l.gan]

the provider subscription function does not work when the plugin Loco Translate is enabled. (translation with Cyrillic symbols)

Is there a conflict with the Cyrillic alphabet?
I am writing about the possibility of a conflict with the Cyrillic alphabet, since there was already such a branch earlier.https://multivendorx.com/support-forum/topic/vendor-questions-written-in-cyrillic-including-russian-are-not-sent-to-his-adm/

[l.gan]

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[NerdySupportExpert Moumita]

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[l.gan]

Yes, in that problem, Cyrillic characters were not supported and did not work on the form retrieval.

Now, the same situation is with the supplier’s subscription form.

I do not quite understand why I need to translate the site into English if I disabled the loco transliteration plugin and all translations are automatically disabled for me? Please watch the video more carefully:
With the pagin disabled, which means without translation into Russian, the subscription form for the supplier works.
If you enable the plugin, the translation will take effect and the form will stop working

[l.gan]

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[NerdySupportExpert Moumita]

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[l.gan]

yes, but have you tried to enter only Cyrillic characters and subscribe?

[MVX Support Ninja]

Hi, as you can see this is working fine from our end :
https://www.awesomescreenshot.com/video/5694710?key=12982cc6c55edb0f25b861060c37cdec
Can you please create a staging site and share the admin FTP access so we can check.
While sharing the access don’t forget to mark the response as private.

[Anonymous]

i have also faced same issue with the plugin

[MVX Support Ninja]

hello @roshsur as you can see from the previous posts we are not having any issues from our side . we also suggest you to create a staging site and share the admin FTP access so we can check.
While sharing the access don’t forget to mark the response as private.

[l.gan]

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[l.gan]

Please note that I am using an individual translation of the Russian language, in the loco plugin

[l.gan]

I also forgot to ask you if you could check out the possibility of contributing support for svg. The fact is that in most plugins, if I use loko in translation in the plugin svg code, then it works. But unfortunately in your plugin I can’t do it. It does not transform the code into an image. (the thing is, I would like to add icons to the subscribe or unsubscribe buttons)

[l.gan]

Please, check it

[MVX Support Ninja]

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[l.gan]

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[MVX Support Ninja]

Hi can you please guide us from where these texts are coming
https://www.awesomescreenshot.com/video/5792796?key=bcbb0a23ead67178e084dae646ea6d6e

so that we can proceed further

[l.gan]

https://disk.yandex.ru/i/i0BVK6-YSBKXow

I recreated you on video

[MVX Support Ninja]

Hi, we have found an issue from our end. here is the temporary fix of your issues https://drive.google.com/file/d/1NvLXpDWi4SZS5yVgo_nf1qmn5tZ6c7Cx/view?usp=sharing . we will fully fix the issues in our next update

[l.gan]

Thank you, plugin team!
I will wait for the update
you are best!

[MVX Support Ninja]

our pleasure

[l.gan]

Hi, I updated the plugin and noticed that the problem is still there. (although the description for the update indicated that this issue has been resolved)

1. The follow button does not work if it is written in Cyrillic letters. “Подписаться”

2. Possibility of inserting svg icons is not supported.

Please watch the video.

https://disk.yandex.ru/i/p8jUpkFUw2n–g

[MVX Support Ninja]

Hi,
This issue has been fixed in our update.
Kindly refer to the link: https://www.loom.com/share/15b7880450d94acc9b883ec13d9c8494

[l.gan]

I see that it works for you, but I use an individual translation (NOT AUTHOR’S) and a file from RU, (not from US).

path to my individual translation:
PO file writable languages / loco / plugins / dc-woocommerce-multi-vendor-ru_RU.po
The directory is writable: languages / loco / plugins

Please check this on FILE dc-woocommerce-multi-vendor-ru_RU, not from dc-woocommerce-multi-vendor-ru_US.

msgstr “”
“PO-Revision-Date: 2021-11-09 11:21+0000\n”
“MIME-Version: 1.0\n”
“Content-Type: text/plain; charset=UTF-8\n”
“Content-Transfer-Encoding: 8bit\n”
“Plural-Forms: nplurals=3; plural=(n % 10 == 1 && n % 100 != 11) ? 0 : ((n % ”
“10 >= 2 && n % 10 <= 4 && (n % 100 < 12 || n % 100 > 14)) ? 1 : 2);\n”
“X-Generator: Loco https://localise.biz/\n”
“Language: ru_RU\n”
“Project-Id-Version: Plugins – WC Marketplace – Stable (latest release)\n”
“Report-Msgid-Bugs-To: \n”
“POT-Creation-Date: 2020-05-30 17:19+0000\n”
“Last-Translator: \n”
“Language-Team: Русский\n”
“X-Loco-Version: 2.5.5; wp-5.8.1”

[MVX Support Ninja]

Our team will check this and get back to you.
We will keep you posted.

[Raju The Cool Guy]

Hi,
We have already given string support and it can be used in any language. dc-woocommerce-multi-vendor-ru_RU.po this file is created by you. You have given ru language support by own. So just remove follow text first and try to add it again again. You are facing this issue because of your customization.
Thanks

[l.gan]

If the settings are wrong then tell me how can I make the correct settings for the translation? But only so that when the plugin is updated, my translation remains the same as I did it.

[l.gan]

here are my settings, and the file position matches your recommendations for translating the file https://multivendorx.com/knowledgebase/wcmp-translation-guide/ , what am I doing not?
https://disk.yandex.ru/i/-eLwnijmTAwPTg

[l.gan]

I understand why it doesn’t work!

The problem is now in my theme woodmart!

When I turn on my storefront – everything works (after update)

When I switch to my theme Woodmart (also after updating) – the button does not work.

Please watch the video – https://disk.yandex.ru/i/94acICErOi8gzA

help me

[l.gan]

here are my settings, and the file position matches your recommendations for translating the file, https://multivendorx.com/knowledgebase/wcmp-translation-guide/
https://disk.yandex.ru/i/-eLwnijmTAwPTg
what am I doing not?

[l.gan]

Sorry team, this was a problem due to the use of a child theme and custom settings for that theme. The subscribe and unsubscribe button works great.

Unfortunately, SVG does not support it. I can’t put the code to convert it to an image, to this button.

[Raju The Cool Guy]

Hi,
Yes, we have given support with the default structure. If you want to customize then you need to override our template.
Thanks

[Author]

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