[mohsina.mce13]

Hello,
I live in Pakistan, so Paypal and Stripe are not available. I want to send payments to vendors via Mastercard/Visacard. Is this option available in MVX? This way, the vendor will be able to track his payments via the dashboard.
Thanks,
Mohsina

[NerdySupportExpert Moumita]

@Mohsina, thanks for getting in touch with us.

Apart from stripe and Paypal, we only support Bank trasfer and Razorpay.
So if you want to use another payment mode, then you have to do a custom code and integrate this into MultiVendorX using our hook/filter. If you want, we can share the hook/filter reference with you.

[mohsina.mce13]

Thanks for the reply. Can I add the banks in my country? I have a from field asking for bank details. But is there a way in the dashboard where I and the vendor can track bank payments sent to them?

[Sangita Support Squad]

Hi @mohsina.mce13
The admin can enable the Bank Transfer option from the payments in the Module submenu of MultiVendorX to give the options to the vendors to get payments via bank transfers .
Now the vendors can choose bank transfers from the Billing submenu on their dashboard under store settings and add their bank details . So yes you can add the banks from your country .

Please check this doc for further help :https://multivendorx.com/docs/knowledgebase/direct-bank-transfer/

[mohsina.mce13]

The link says that in case of direct bank transfer the vendor would have to change the payment status manually by going to commissions. From where can vendor access commissions tab?

Thanks

[Sangita Support Squad]

Hello @mohsina.mce13
Vendor can have a look at their earnings from Orders submenu in vendor dashboard https://prnt.sc/UGuldNPkhHIK

The vendor can see the details about commissions by going to the History tab under Payments from their dashboard https://prnt.sc/0QIRdUnfUlJA
The vendors can request for withdrawal of their commission amount by going to the withdrawals submenu under Payments tab https://prnt.sc/DrZhevZMCTVC
You can go through our knowledgebase doc for a clear view on the commission flow in MultiVendorX https://multivendorx.com/docs/knowledgebase/transaction-history/

[MVX Support Ninja]

Hi, we haven’t heard back from you for a while. So, we presume this issue is resolved. So, we are closing this thread, if you need any further help, please open another thread.

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