[l.gan]

Yes, everything is fine, thank you.

Please tell me, will I need to add some code to the PHP function, or will you add it in a future update?

[l.gan]

Hello, thanks for your response. I created a topic in support of the Performance plugin, but received a response that they do not use the hook you are referring to.

Please could you check this

Thanks for reaching out @loralora. I didn’t see any mention of the hook specifically used in the code you shard above, which was referenced in the support thread with MultiVendorX. Can you share an example of this and I’ll check this with the team?

Note also that what you’re encountering seems to be a server constraint, which I suspect may also occur without the Performance Lab plugin active. The plugin doesn’t utilize the wp_get_current_user function other than running a Health Check request.

You may also wish to share your Site Health information here if you wish to share your server settings.

https://wordpress.org/support/topic/conflict-with-other-plugins-out-of-memory-due-to-product-draft/#post-17181970

[l.gan]

Explanation: If the user is on the dashboard/edit-product/ link, then it is impossible to get from there to the sections: (they are not clickable) Store Settings, Product Manager, Coupons, Stats / Reports

[l.gan]

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[l.gan]

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[l.gan]

Please give me some more time
I’ll be back soon

[l.gan]

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[l.gan]

Could you please tell me in what format the path to the file should be specified.
I tried $template = ‘/woodmart-child/woocommerce/emails/email-order-details.php’;

But the letter arrives without any order details at all. (the rest of the parts, header, footer and information about vendors come entirely)

[l.gan]

When a vendor adds a new product an error occurs. And it is impossible to add a product.
The E_PARSE type error occurred on line 90 of //public_html/wp-content/themes/woodmart-child/functions.php. Error message: syntax error, unexpected identifier ” ”
line 90: if ( $args [‘plain_text’] === false && $args[‘sent_to_admin’] === false )

When placing an order I receive a message
“There was an error during the checkout process. Please try again.”

The same error occurs in the developer console.
/?wc-ajax=checkout:1 Failed to load resource: the server responded with a status of 500 ()

[l.gan]

Sangeeta thank you for your answer, but it seems you don’t understand me.

no problem:
If the products in the cart are from 1 vendor, then the file for the template mail is taken from the child theme. (The file that is overridden and located in the folder ../public_html/wp-content/themes/storefront-child/woocommerce/emails).

problem:
If there are products from 2 vendors (or more) in the cart, then the file for the template mail is taken from the plugin folder /public_html/wp-content/plugins/dc-woocommerce-multi-vendor/templates/woocommerce/emails and this file is not overridden, this is the original file !

It turns out that if a client ordered goods from 1 vendor, he will receive a letter with the design.

And if he ordered goods in 1 order with 2 (or more) suborders, then he will receive a template letter from the multivendor (without Design!).

We are talking only about a letter to the client about his new order.
This is problem. I don’t know how to explain this to you anymore.
This problem is corrected only when the file itself, which is located at /public_html/wp-content/plugins/dc-woocommerce-multi-vendor/templates/woocommerce/emails, is changed. Then there won’t be a problem. But when updating it will also be updated, this is not an option.

_____

There is no custom code on the testing site. The only correction in the code of the letter file (which is in the child theme) is only to indicate the path where the template comes from, and this can be seen in the video.

This has been tested on several sites, + I’ve posted a video for you, + you have access to a test environment, so please don’t tell me everything is fine.

[l.gan]

Okay, I’ll try to explain in more detail:

1. Using a Woodmart child theme.
The problem is that if you add products from 1 vendor to your cart, then everything is ok.
But if you add 2 products from 2 buckets (or more), then the buyer receives the template from the plugin folder, and not from the child theme.
Watch the video:

https://drive.google.com/file/d/1d9hEQklUGNjEBRlBexk-g3foIXlxLAlX/view?usp=sharing

2. Because If you have any doubts about the correctness of my Woodmart child theme, I created a Storefront child theme using a popular plugin.

I placed a file with an email template in the child theme. And you may also see the problem repeating itself.

In both video versions there is no custom code or third-party plugins.

The problem is the same (which means the problem is not in my child theme): If there is 1 product in the order, then at first glance everything is ok.
But if the order contains several products from 2 or more vendors, the letter uses the template from the Multivendor plugin and ignores the child template.

I recorded a video for you with the whole process.

https://drive.google.com/file/d/1uruAenA3cmnId3mBkWppEtXtcy12OIua/view?usp=sharing

[l.gan]

check your spam please, my answer seems to be there

[l.gan]

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[l.gan]

Sangeeta Hello,

Yes, I saw how it should work.

1. This is really very cool, please tell me, I created my email layout, but in the child folder along the path ../woodmart-child/MultiVendorX/templates/woocommerce/emails/email-order-details.php does not respond to changes. Editing is only visible in the plugin’s parent folder. Please tell me how can I correctly put my modified file in a child theme?

2. The same goes for the trash file. I tried to override it, due to the fact that my Woodmart theme breaks the code if you enable the excellent function “add_filter(‘mvx_display_multiple_vendor_notice_at_cart_chekout_page’, ‘__return_false’);” . (please see photo).
The bottom line is that if there is 1 vendor in the cart, everything is ok.
If there is 2 vendors, a breakdown occurs.

Perhaps I could, in theory, try to override the cart file and merge the settings, but the changes also do not appear in the child theme to override ../public_html/wp-content/themes/woodmart-child/woocommerce/cart/cart.php. Editing is only visible in the plugin’s parent folder. Can you please tell me which path to the file should be correct?

3. Is there information on custom order statuses and duplication cancellation?

[l.gan]

Please also check the “Show subborder number in email” function. It is enabled in the settings, but is not displayed in the email.

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