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Hello @l.gan, Kindly create an admin product and check the same cart flow for that product and share a video of the same showing whether you face the same issue for that product and also keep us posted.
It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.
Our team has checked the overriding of the template and it is working fine. Kindly check the screenshot here https://prnt.sc/iKLHaPr_8SuV.
You just need to follow the below mentioned overriding path to override the cart.php template file.
yourtheme/woocommerce/cart/cart.php.Let us know if you need any further assistance from our end.
Hello @Launch Digital, Kindly share tempoarary admin access with us so that we cana ccess the WordPress backend to check the settings done on your end.
Thanks for sharing the access with us. Our dev team is looking into this issue on your end. Kindly give us some time. Once they add a fix for this we will let you know.
You can keep track of the progress of the issue from here https://github.com/multivendorx/MultiVendorX/issues/717.
@Launch Digital, we have checked the flow of global commission generation on our end with the latest MultiVendorX version and it is working absolutely fine. Check the screenshots here https://prnt.sc/7PfD990pwQmU, https://prnt.sc/pGR2OnlVjGfs, https://prnt.sc/zWdMJp7O9_pu.
So kindly check carefully if you have any other commission level set on your end.
Now even after setting up the commission settings accordingly if the commissions is not generated accordingly then please do create a staging site that should be an exact replica of your live site and share the staging site url, temporary admin and FTP access of that site with us so that we can check the commission generation flow there.While sharing the access don’t forget to mark your reply as private.
Kindly make sure you have set the commissions accordingly for the membership plans. After that check the flow again as on our end the vendor commissions are getting calculated accordingly.
If still the issue persists please do create a staging site that should be an exact replica of your live site and share the staging site url, temporary admin and FTP access of that site with us so that we can check the commission generation flow there.
While sharing the access don’t forget to mark your reply as private.
Kindly share the test site URL too so that we can check the issue on your site and help you acciordingly.
Hello @KC, We have added a fix for the issue of the shipping classes not getting saved as per the updates. And the flow is working fine. Kindly check the video here https://www.awesomescreenshot.com/video/26654005?key=de4ac120b283cd05f2bb52fc8cda383f.
Now can you please share a video describing the issue that you are facing on your end so that we can assist you accordingly to solve that.We have contacted the theme team regarding this. Once we hear back from them we will keep you informed as well.
Thanks for your understanding.
Thanks for sharing the access with us. We checked your site and found out that you have not added any customized field for the vendor registration form (https://prnt.sc/Ha7PXzLdaGwQ). Hence no data is coming in the vendor application section(https://prnt.sc/JPy29UsXcrBV) and as a result no data is coming on the downloaded CSV.
First, you have to add extra fields to the registration form that vendor will fill out when they sign up. Then, whatever answers the sellers give to these extra fields will show up in the vendor application section and also be included in the CSV file you download.
Let us know if you need any further assistance from our end.
It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread as of now. If you need help or face issue in future please do create a new support ticket.
